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Our organisation

Transport affects the lives of millions of people every day. It’s how we get to work or school and how we connect with family, friends and all the great social, cultural and leisure activities NSW offers. It helps our economy to grow, moves the products we use every day and supports businesses to provide the services we need.

That‘s why we’re passionate about shaping and managing a connected transport system that makes NSW a better place.

Our purpose

To make NSW a better place by shaping and managing a connected transport system.

Our commitment

To always put the customer at the centre of everything we do.

What we do

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions.

We are responsible for strategy, planning, policy, regulation, funding allocation and other non-service delivery functions for all modes of transport in NSW including road, rail, ferry, light rail, point to point, regional air, cycling and walking.

We focus on improving the customer experience and contract public and private operators to deliver customer-focused transport services on our behalf.

We also lead the procurement of transport infrastructure and oversee delivery through project delivery offices and industry delivery partners. 

How we’re structured

Three operational divisions:

  • Freight, Strategy and Planning 
  • Infrastructure and Services 
  • Customer Services

Three support divisions:

  • Finance and Investment
  • People and Corporate Services
  • Office of the Secretary

Five project delivery offices:

  • Sydney Metro 
  • Sydney Coordination
  • Sydney Light Rail 
  • Parramatta Light Rail
  • Newcastle Light Rail

Information about the functions of these divisions is available on the leadership team page.

Key business areas

A number of our business areas provide an interface between TfNSW and its stakeholders.

Transport Cluster

The Transport cluster is made up of an extended network of government agencies and private organisations which work together to deliver transport services. Download the Transport cluster diagram.

Last updated: 11 January 2017

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