Search form

Performance reports

Bus

Sydney Metropolitan Bus Service Contracts on-time running results - 2016-17

Transport for NSW monitors on-time running through monthly manual surveys conducted over a sample period at the start of a trip.

Contract Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
1 # 96.30% 97.00% 97.60% 97.90% 98.50% 97.90% 97.8% 98.1% 98.3% 98.9% 98.5%
2 # 96.80% 95.20% 98.70% 98.70% 97.10% 100% 99.7% 95.9% 99.1% 98.8% 100.0%
3 # 98.60% 98.70% 99.0% 99.20% 98.20% 99.50% 99.4% 96.1% 98.4% 99.2% 98.9%
4 # 91.70% 92.70% 95.20% 97.40% 96.50% 95.70% 96.5% 96.0% 96.6% 97.3% 97.2%
5 # 93.10% 93.90% 97.60% 96.30% 98.40% 99.20% 97.6% 95.1% 99.2% 97.2% 100.0%
6 # 86.50% 84.10% 86.80% 86.60% 92.00% 95.60% 89.2% 91.0% 92.3% 91.2% 97.4%
7 # 87.60% 86.80% 92.40% 93.10% 92.40% 96.60% 93.2% 94.6% 96.1% 94.7% 97.9%
8 # 89.30% 89.50% 89.10% 92.50% 91.70% 97.80% 93.9% 95.1% 97.6% 90.5% 99.2%
9 # 85.70% 85.30% 87.80% 91.00% 91.70% 97.00% 91.3% 91.0% 93.9% 89.8% 97.9%
10 # 92.60% 97.00% 98.30% 91.30% 95.20% 99.60% 97.8% 98.3% 97.0% 96.5% 97.6%
12 # 93.50% 98.40% 95.70% 95.20% 97.30% 98.40% 97.3% 98.4% 96.8% 95.7% 99.2%
13 # 94.30% 96.80% 95.90% 95.00% 97.20% 97.50% 96.3% 96.1% 96.6% 96.6% 98.4%
14 # 94.80% 93.70% 97.30% 89.20% 97.80% 98.40% 93.0% 95.1% 89.7% 90.3% 97.8%
15 # 95.70% 98.60% 95.50% 93.10% 96.40% 98.10% 93.6% 95.2% 92.0% 94.1% 99.5%

# No data collected

Outer Sydney Metropolitan bus service contracts on-time running results  - 2016-17

Transport for NSW monitors on-time running through PTIPS.

The monthly results include all regular route and dedicated school services measured by PTIPS at the commencement point.

Contract Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16
1 98.11% 96.65% 96.31% 97.84% 97.56% 98.22% 98.66% 98.18% 97.68% 98.14% 97.32% 97.48%
2 97.29% 95.57% 96.24% 97.16% 97.09% 97.47% 97.85% 97.55% 97.84% 97.75% 97.40% 97.57%
3 98.87% 97.74% 98.19% 98.16% 98.13% 98.45% 99.05% 98.94% 99.06% 99.29% 99.18% 98.76%
4 98.08% 95.97% 96.04% 97.39% 97.09% 97.44% 97.53% 97.69% 98.11% 98.00% 97.83% 97.80%
5 95.74% 93.42% 92.70% 94.30% 93.88% 94.67% 95.36% 94.52% 94.88% 94.56% 94.08% 94.33%
6 98.45% 95.98% 96.56% 97.60% 96.91% 96.98% 97.95% 97.37% 98.08% 97.39% 97.10% 97.01%
7 98.98% 97.07% 97.56% 98.57% 98.23% 98.21% 98.48% 98.32% 98.22% 98.39% 98.24% 98.15%
8 96.64% 95.17% 95.23% 95.59% 95.82% 96.46% 95.32% 96.93% 96.70% 97.44% 96.96% 96.39%
9 98.90% 95.93% 95.54% 98.03% 96.57% 96.95% 98.27% 97.33% 97.92% 97.18% 96.89% 97.56%
10 98.13% 95.25% 96.26% 95.63% 95.73% 96.16% 97.29% 96.31% 95.93% 95.93% 96.00% 96.98%
11 99.29% 96.65% 96.87% 98.74% 98.06% 98.74% 99.02% 98.08% 98.66% 98.66% 98.39% 98.94%
12 97.92% 93.55% 93.99% 95.75% 95.11% 97.25% 97.59% 96.73% 96.11% 96.15% 95.80% 95.58%

Ferry

Sydney Ferries Service Reliability - 2016-17

Service Area Description Jul Aug Sept Oct Nov Dec FYTD
Manly Scheduled services 2,176 2,181 2,112 2,174 2,110 2,190 12,943
  Force Majeure or exempted cancellations 1 11 0 0 7 0 32 50
  Non FM cancellations 3 0 0 1 0 2 6
  Service reliability rate 2 99.9% 100.0% 100.0% 100.0% 100.0% 99.9% 100.0%
Parramatta River Scheduled services 3,721 3,820 3,684 3,657 3,684 3,625 22,191
  Force Majeure or exempted cancellations 1 17 8 4 0 0 16 45
  Non FM cancellations 11 0 3 1 1 6 22
  Service reliability rate 2 99.7% 100.0% 99.9% 100.0% 100.0% 99.8% 99.9%
Inner Harbour Scheduled services 9,196 9,316 9,004 9,118 9,000 9,122 54,756
  Force Majeure or exempted cancellations 1 34 0 0 0 0 64 98
  Non FM cancellations 21 0 4 8 1 9 43
  Service reliability rate 2 99.8% 100.0% 100.0% 99.9% 100.0% 99.9% 99.9%
All Service Areas Scheduled services 15,093 15,317 14,800 14,949 14,794 14,937 89,890
  Force Majeure or exempted cancellations 1 62 8 4 7 0 112 193
  Non FM cancellations 35 0 7 10 2 17 71
  Service reliability rate 2 99.8% 100.0% 100.0% 99.9% 100.0% 99.9% 99.9%

Notes:

  1. Force majeure or exempted cancellations are services which are unable to operate due to an event outside the operator's control, including extreme weather or fog conditions which prevent services operating safely.
  2. Actual services operated as a proportion of scheduled services. Force majeure and exempted cancellations are not included.

Sydney Ferries On-time Running - 2016-17

Service Area Description Jul
Aug
Sept Oct Nov Dec FYTD
Manly Operated services 2,162 2,181 2,112 2,166 2,110 2,156 12,887
  Force Majeure or exempted delays 1 0 0 0 0 0 3 3
  Non FM delays 3 3 4 5 6 24 45
  On-time running rate 2 99.9% 99.9% 99.8% 99.8% 99.7% 98.9% 99.7%
Parramatta River Operated services 3,693 3,812 3,677 3,656 3,683 3,603 22,124
  Force Majeure or exempted delays 1 0 0 0 0 0 0 0
  Non FM delays 26 10 16 19 22 23 116
  On-time running rate 2 99.3% 99.7% 99.6% 99.5% 99.4% 99.4% 99.5%
Inner Harbour Operated services 9,141 9,316 9,000 9,110 8,999 9,049 54,615
  Force Majeure or exempted delays 1 0 0 0 0 0 0 0
  Non FM delays 56 50 42 74 68 71 361
  On-time running rate 2 99.4% 99.5% 99.5% 99.2% 99.2% 99.2% 99.3%
All Service Areas Operated services 14,996 15,309 14,789 14,932 14,792 14,808 89,626
  Force Majeure or exempted delays 1 0 0 0 0 0 3 3
  Non FM delays 85 63 62 98 96 118 522
  On-time running rate 2 99.4% 99.6% 99.6% 99.3% 99.4% 99.2% 99.4%

Notes 2016-17:

  1. Force Majeure or exempted delays are services which are delayed due to an event outside the operator's control, including extreme weather or fog conditions which cause services to depart late.
  2. Proportion of operated servives which depart on-time (within five minutes of the scheduled departure time from the origin wharf). Does not include Force Majeure delays.

Last updated: 3 February 2017

Back to Top