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Travel Concessions for NSW and ACT Pensioner Concession Card Holders

Eligibility

NSW/ACT pensioners registered with Centrelink or the Department of Veterans Affairs (DVA) and in receipt of a Commonwealth benefit that entitles them to a Pensioner Concession Card (PCC) are entitled to a half fare concession on all rail, bus and ferry services and to an annual free travel entitlement (comprising up to 4 free trips a year) on CountryLink or Great Southern Railways services.

They are also now able to access the $2.50 Pensioner Excursion Ticket on CityRail, Sydney and Newcastle Ferries services and all government and privately operated bus services in the metropolitan and outer metropolitan areas (see Recent Changes in NSW Public Transport Concessions for more information) and the CountryLink PET for travel on CountryLink services.

Eligible beneficiaries include:

  • Aged Pensioners,
  • Persons in receipt of the Mature Age Allowance,
  • Disability Support Pensioners,
  • Persons receiving the Parenting Payment (single),
  • Persons receiving the Carer Payment,
  • Persons over 60 on long term payments including Newstart Allowance, Sickness Allowance, Widow Allowance, Partner Allowance, Parenting Payment or Special Benefit.

Check with Centrelink or the DVA for more information about the categories of beneficiary who are entitled to be issued with a PCC.

Entitlements at a glance

Mode Operator Area LEVEL OF CONCESSION
Half fare Excursion tickets Free travel
Rail CityRail Suburban and Intercity network Tick - yes Tick - yes Cross - no
AirportLink AirportLink stations Tick - yes
*
Tick - yes
*
Cross - no
Light rail and Monorail Inner Sydney Tick - yes
**
Cross - no Cross - no
CountryLink All NSW routes Tick - yes Tick - yes Tick - yes
***
Great Southern Rail Sydney - Broken Hill route Tick - yes
**
Cross - no Tick - yes
***
Buses Government operated Metropolitan and Outer Metropolitan Tick - yes Tick - yes Cross - no
Privately operated Metropolitan and Outer Metropolitan Tick - yes Tick - yes Cross - no
Privately operated Rural / Regional Tick - yes Cross - no Cross - no
Ferries Government operated Metropolitan and Outer Metropolitan Tick - yes Tick - yes Cross - no
Privately operated Metropolitan and Outer Metropolitan Tick - yes Tick - yes
****
Cross - no
Privately operated Rural / Regional Tick - yes Cross - no Cross - no

Note: Concession entitlements are not available on special or premium services, charter, special event or tourism services.

* A concession station access fee is payable.

** The entitlement is to a concession fare on these services.

*** Up to 4 single trips annually on CountryLink or Great Southern Railways services, for journeys wholly within NSW only. Half fare concession applies for the remainder of the journey. Note: A booking fee applies on CountryLink services.

**** The Excursion ticket is available on private ferry services for registered local residents who use the ferry as their entry point to the metropolitan/outer-metropolitan public transport network.

Proof of eligibility

Eligible pensioners must carry their Pensioner Concession Card to prove their eligibility for a public transport concession.

Pensioner Concession Card

Thumbnail image of sample of the Vision Impaired Persons Pass with link to larger copy of sample card. Thumbnail image of sample of the Pensioner Concession Card Entitlement Form with link to larger copy of sample form.Click on the images to view samples of the Pensioner Concession Card and Pensioner Concession Card Entitlement Form - JPG image files.

Where to get a card/replacement card

Pensioner Concession Cards are issued by Centrelink or the DVA.

No fees apply for the issue of the PCC (subject to Centrelink/DVA policy).

Period of validity

The PCC is valid for a period of 12 months.

Fees

No fees apply for the issue of the PCC (subject to Centrelink policy).