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Public Transport Complaints, Compliments and Suggestions

You can make complaints about public transport or provide compliments and suggestions by contacting the Transport Infoline:

Go to the Transport Infoline website

Telephone: 131 500
Website: www.131500.com.au

The Transport Infoline provides timetable and trip planning information about buses, trains and ferries operating within the area north to Port Stephens, south to Nowra, west to Bathurst and south-west to Goulburn.

Trains, buses and ferries

You can use these links to the Transport Infoline website to provide your feedback on:

Complaints, compliments and suggestions for private ferry operators should be made directly with the operator.

Taxis

Taxi suggestions, compliments and complaints can be directed to the:

Taxi Complaints Hotline: 1800 648 478 or 131 500

Or go to the Transport Infoline taxi service feedback page.

You will need the taxi's number plate, the taxi network, the driver's number and the time and date of your journey.

To register lost property go to the taxi feedback page on this website.