Complaints and feedback about taxi services

If you have any suggestions, compliments or complaints about your driver or your taxi trip, please:

• Call the Taxi Customer Feedback Management System 1800 648 478
• Or complete and submit the online feedback form

You will need the taxi's number plate, or the driver's number, the taxi network, and the time and date of your journey.

We welcome your comments, complaints and suggestions. The information you provide is confidential.