Taxi driver responsibilities

Authorised taxi drivers must comply with all relevant requirements of the Passenger Transport Regulation 2007. Some of these requirements are:

Taxi drivers must not:

• Tout or solicit for passengers or for a hiring
• Move more than 3 metres from the taxi without reasonable excuse, except when loading or unloading luggage or while in the Sydney Airport holding bay
• Smoke in the taxi at any time
• Eat or drink in the taxi when hired or available for hire
• Move the taxi while any door is open
• Display any advertisement or notice in or on a taxi without the approval of Transport for NSW.

Taxi drivers must:

• Ensure their taxi is clean and tidy
• Be clean and tidy, and wear approved network uniforms and enclosed shoes
• Behave with civility and propriety towards intending passengers, passengers, other taxi drivers and authorised officers
• Accept any hiring immediately when offered if the taxi is available for hire, except in the Sydney Airport precinct where a hiring can only be accepted in a taxi zone
• Allow assistance animals or animals in training in their taxi
• Give lost property to its owner or your taxi network
• Hand over driver licence and driver authority card to an authorised officer when requested to do so
• Tell an authorised officer about details of a hiring when requested to do so within the Sydney Airport precinct.

For further details read the driver authorisation package.