Travel concessions for pensioners

Free or concessional travel on NSW TrainLink Regional services and Great Southern Rail services is available to eligible pensioners who hold a valid Pensioner Concession Card.

Eligibility

To be eligible for pensioner concessions, you must hold a Pensioner Concession Card issued by an Australian Government agency.

Transport entitlements do not extend to dependents listed on the reverse of the card.

Travel Concessions for Interstate Pensioners

Concessions are available to NSW and interstate pensioners on presentation of their valid Pensioner Concession Card (PCC), although not all fare products and entitlements are available to non-NSW card holders.

Entitlements

In NSW, pensioners have access to various entitlements but some fare products are restricted to those from particular States and Territories, and to certain services:

  • Half fare concessions on NSW TrainLink Regional services and Great Southern Rail services.
  • The $2.50 Country Pensioner Excursion (CPE) fare on booked NSW TrainLink Regional services provided entirely outside of the MyZone ticketing system area bounded by Dungog/Scone, Bomaderry (Nowra), Goulburn and Lithgow (only available to NSW/ACT/VIC card holders).
  • Free travel:  NSW/ACT Pensioner Concession Card holders entitled to a combined total of four single or two return free journeys on NSW TrainLink Regional services or Great Southern Rail services within NSW each calendar year (booking fees apply with NSW Trains for First Class Travel).  Card holders from other Australian states and territories are entitled to a half fare.
  • Certain free travel entitlements provided under arrangements with the Victorian and Queensland Governments.

Different concession benefits may be offered in other States and Territories, so check before you travel.

See below for more information on concessions for NSW TrainLink and Great Southern Rail:

Rail

Operator Area Product/ Entitlement   Concession Available
Sydney Trains Suburban network MyTrain single/return Yes
MyTrain Off Peak Return No
AirportLink Station Access Fee Yes
MyTrain 7 and 14 Day, Monthly, Quarterly and Yearly Rail Passes Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
Pensioner Excursion Ticket Yes
NSW TrainLink Intercity network Single/Return Yes

Country Pensioner Excursion Ticket (2)

Yes

Pensioner Travel Entitlements (1)

Free
NSW TrainLink Regional services Single/Return Yes

Country Pensioner Excursion Ticket (2)

Yes
Pensioner Travel Vouchers (PTV)

 

NSW/ACT Free (3)
VIC Free (4)
QLD Free (5)
Great Southern Rail(3) Sydney - Broken Hill Single/Return Yes

 

Bus

Operator Area Product/ Entitlement Concession Available
Sydney Buses Metropolitan Sydney MyBus Single Yes
MyBus Travel Ten Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
Pensioner Excursion Ticket Yes
Newcastle Buses and Ferries Newcastle Time tickets Yes
TimeTen Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
TravelPasses Yes
Pensioner Excursion Ticket Yes
Privately operated Metropolitan Sydney and Outer Metropolitan areas MyBus Single Yes
MyBus TravelTen Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
Pensioner Excursion Ticket Yes
Rural / Regional Single/Return Yes
Regional Excursion Daily Yes

 

Ferry

Operator Area Product/Entitlement Concession Available
Harbour City Ferries Metropolitan Sydney MyFerry single/return Yes
MyFerry TravelTen Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
Pensioner Excursion Ticket Yes
Newcastle Buses and Ferries Mitchell Street Wharf (Stockton) to Queens Wharf (Newcastle) Stockton Ferry Single Tickets Yes
23 Hour (all day) Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
TravelPasses Yes
Pensioner Excursion Ticket Yes
Fast Ferries to Manly (6) Circular Quay and Manly Single No
Other private ferries (7) Metropolitan Sydney Single Yes
Pensioner Excursion Ticket Yes

 

Light Rail

Operator Area Product / Entitlement Concession Available
Veolia Metropolitan Sydney Single Yes
MyMulti (Day Pass and Weekly) Yes
MyMulti (Monthly, Quarterly and Yearly) No
Pensioner Excursion Ticket Yes

 
Conditions

Yes - indicates that concession rates are available for this product

No - indicates that this product is not available to this category of beneficiary at the concession rate.

General - Concession entitlements are not available on special or premium services, charter services, special event services or tourism services.

  1. Separate concessions arrangements exist for non-booked NSW TrainLink Intercity services. 
  2. The Country Pensioner Excursion ticket is only available to NSW, ACT and VIC pensioners. Cardholders from other Australian States and Territories are entitled to half fare.
  3. NSW/ACT Pensioners ONLY are entitled to a combined total of four (4) free single or two (2) free return economy class journeys on NSW TrainLink Regional services or Great Southern Rail services within New South Wales each calendar year.  A Booking Fee (a minimum of $10.00 or a maximum 15% of the full adult fare – whichever is greater) will be charged for each first class leg of a journey with the use of each voucher.  Card holders from other Australian states and territories are entitled to a half-fare.
  4. Victorian Pensioners ONLY are entitled to one (1) free voucher for a single economy class journey or one (1) free voucher for a return economy class journey on NSW TrainLink Regional services between Melbourne, Benalla, Wangaratta and NSW - VIC Border (Wodonga).
  5. Queensland Pensioners ONLY are entitled to a combined total of four (4) free single or two (2) free return economy class journeys on Queensland Rail services.  An administration fee of $12.50 is to be collected for each Pensioner Travel Voucher used.  Free travel is only for dependent children who are named on the Queensland Pensioner Concession Card.  Dependent children must be accompanied by the pensioner when travelling in the same class and type of accommodation.  Under no circumstances will dependent children be allowed to obtain free travel unless they are travelling with the cardholder.
  6. The fast ferry services operating between Manly and Circular Quay are privately owned and operated services. Any concession benefits or discounted tickets are provided by the operators of these services at their discretion. Check with the operator before travelling.
  7. Most contracted private ferry services recognise the standard concession entitlements but may have different arrangements, based on their existing contractual obligations. Check with the operator before travelling. Private ferry operators may also offer other ticket products at discounted or concession rates. For information, contact the operator. PETs on private ferries are only available to eligible pensioners and seniors who buy the ticket from the operator as their first leg of a trip across the broader public transport network.

Proof of eligibility

Pensioners must:

  • show a valid Pensioner Concession Card when purchasing concession fares.  
  • carry a valid Pensioner Concession Card at all times when travelling using concession fares. 
  • produce their Pensioner Concession Card when requested to do so by a transport officer to verify entitlement to concession fares.

Pensioner Concession Card

Centrelink and Department of Veterans Affairs (DVA) Pensioner Concession Card

How to apply

Centrelink and the DVA issue Pensioner Concession Cards to eligible beneficiaries. Applications for replacement cards should be directed to the issuing agency.

How long can the card be used

The PCC is valid for a period of 12 months, to the expiry date shown on the card.

Fees and replacements

No fees apply for the issue of the first or replacement cards.