NSW Community Transport Program

The NSW Community Transport Program (CTP) aims to assist those people living with physical, social or geographical factors that limit their access to public transport.

Established by the NSW Government to engage with local communities across the state, the CTP seeks to provide better transport options that are modern, safe, and comfortable and increase social inclusion.

The CTP aims to reduce transport-disadvantage by coordinating more sustainable and cost-effective transport services for the resources available. The CTP provides customers with a number of flexible options to enable greater access to transport.

To be eligible, people must:

  • Have a mobility disability that prevents them using conventional transport systems
  • Live in a more remote area of NSW without access to conventional transport systems
  • Need to use community facilities/resources that are unavailable during conventional public transport operating hours.

Accessing community transport services though the CTP

If you are not eligible for transport services provided through the Commonwealth Home Support Programme, you may still qualify for transport assistance provided through the CTP.

Contact your closest Community Transport Service Provider to find out more information.

CTP funding

The NSW Government recently committed to increase CTP funding by $12M over four years (beginning in 2015), to develop and improve access to vital transport services for transport-disadvantaged people. This funding is in addition to the $12M committed in 2013. The $3M per year additional, recurrent funding has been welcomed by communities, as it allows for an increase in the number of services available. The Community Transport Program uses the existing resources to find travel solutions.

Travel training

Transport for NSW is funding selected Community Transport Service Providers to provide travel training across the wider Sydney area. 

Travel training can be for individuals or groups who wish to travel on public transport services but may feel there are barriers to doing so. Travel Training addresses a range of concerns including understanding timetables, types of tickets, getting to and from public transport, how to board and disembark safely, being safe while travelling and changing between transport modes,Travel training is not a transport assistance program, but rather a process to help learners gain the information, confidence and capability to make trips independently.

Travel training is useful for anyone who wants helps accessing the public transport network, particularly:

  • Older learners
  • Learners with disabilities
  • Learners with limited mobility
  • Learners from culturally and linguistically diverse backgrounds

Travel training providers

The table below provides a list of the organisations in the wider Sydney area who will be delivering travel training on behalf of Transport for NSW from 1 July 2016. Details of organisations delivering travel training in other areas of NSW will be provided when they are available.

Region Local Government Area Organisation Contact Details
Central Coast / Lower Hunter Gosford, Lake Macquarie, Newcastle, Wyong Community Transport Central Coast T: 02 4335 4588
or visit Community Transport Central External website
Inner West Ashfield, Burwood, Canada Bay, Canterbury, Leichhardt, Marrickville, Strathfield Access Sydney Community Transport T: 02 8241 8000
or visit Access Sydney External website
Northern Sydney Hornsby, Hunters Hill, Ku-ring-gai, Lane Cove, Manly, Mosman, North Sydney, Pittwater, Ryde, Warringah, Willoughby Manly Warringah Pittwater Community Transport (Easy Transport) T: 02 9971 5110
or visit Easy Transport External website
South East Sydney Botany Bay, City of Sydney, Hurstville, Kogarah, Randwick, Rockdale, Sutherland Shire, Waverley, Woollahra Holdsworth Street Community Centre T: 02 9302 3605
or visit Holdsworth Community Transport External website
South West Sydney Bankstown, Camden, Campbelltown, Fairfield, Liverpool, Wollondilly South West Community Transport T: 02 9426 8999
or visit South West Community Transport External website
Western Sydney Auburn, Blacktown, Hills Shire, Holroyd, Parramatta Blacktown Community Transport

T; 02 9621 5518
or visit Blacktown Community Transport External website


For more information about travel training, see firststop.transportnsw.info External website