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Ministerial Inquiry into the Taxi Industry
The Inquiry has undertaken a comprehensive review and analysis of the numerous submissions and suggestions received since the Minister for Transport Services announced a review of the taxi industry in order to lift levels of customer service, reliability and safety.
In completing this phase of the Inquiry process, the Inquiry team:
- Met face to face with representatives from all areas of the taxi industry on an 'as and when required' basis.
- Examined the taxi network radio rooms in Sydney, Melbourne and Brisbane during an on-going evaluation of the most effective methods of dispatching taxi bookings.
- Liaised with government taxi regulators and industry representatives in Queensland and Victoria.
- Met with the Independent Pricing and Regulatory Tribunal (IPART) to discuss the findings of IPARTS in-depth review of the taxi industry as well as its recent analysis and recommendations regarding costs associated with taxi operations.
- Undertook an analysis of the financial position/performance of all Sydney, Newcastle, Central Coast and Wollongong Taxi Networks.
The Final Report of the Inquiry is now complete. View Final Report.
