Ride here, write now: Surveys seeking feedback from far western NSW bus patrons

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Western NSW bus passengers can have their say on how well local services are meeting their needs as Transport for NSW launches a series of transport surveys for the area.

Transport for NSW Regional Director West Alistair Lunn said patrons could give their feedback on bus services in Menindee, Wentworth, Wilcannia and Bourke by responding to an online survey or attending one of the face-to-face community engagement sessions to be held later this month in Wentworth and Bourke.

“For many people living in far western NSW the bus services running between towns are their only transport option so it is important we provide those services where and when they can be best utilised,” Mr Lunn said.

“These surveys will seek feedback from the community on their awareness of bus services running from Wilcannia to Broken Hill, Wentworth to Mildura and Menindee to Broken Hill, how often they use the services, why they use the services and what more we could be doing to ensure those services best suit their needs.

“We are also seeking feedback from the Bourke community about how they’re using the shared, flexible Wilba bus service that has been up and running since February to determine if similar services could work in other centres.”

The online surveys for Wilcannia, Wentworth, Menindee and Bourke services have all now launched and will remain open until Friday 7 July.

Residents can provide their feedback for each service online at:

Residents can also offer their feedback on the Wentworth to Mildura service and Wilba Bourke service during face-to-face community engagement sessions to be held at:

  • Gol Gol town centre: 8.45am-10.15am on Wednesday 28 June and 1.15pm-2.45pm on Thursday 29 June.
  • Buronga town centre: 10.30am-noon on Wednesday 28 June and 11am-12.30pm on Thursday 29 June.
  • Dareton town centre: 1pm-3pm on Wednesday 28 June and 3pm-5pm on Thursday 29 June.
  • Wentworth town centre: 3.15pm- 5.15pm on Wednesday 28 June and 8.45am-10.45am on Thursday 29 June.
  • Bourke and North Bourke: 11am-2pm from Tuesday 27 June to Friday 30 June.

“We’re particularly interested in how communities are using the services on the weekend,” Mr Lunn said.

“There can be limited social activities available in the smaller towns on the weekend so these bus services can play an important role in transporting residents to other towns for social or sporting opportunities.

“But we want to hear from as many residents as possible, regardless of whether they’re currently using these services or not, because the more feedback we get the better job we can do going forward.”