Proactive release of school student transport scheme (SSTS) Appeals Panel statistics
The School Student Transport Scheme (SSTS) is one of the most generous subsidised travel programs in Australia. The NSW Government provides more than $550 million to subsidise the 120 million trips taken annually by NSW school students to and from school.
The SSTS provides subsidised travel for eligible NSW school students on rail, bus, ferry and long distance coach services. A subsidy is also available for transport to and from schools in private vehicles in areas where there is no public transport available.
Transport for NSW manages the SSTS.
Schools play an important role in verifying whether a student is eligible under the SSTS and liaise with Transport for NSW and transport providers to support the application and pass distribution processes.
Transport for NSW and transport operators issue passes to eligible students.
In the event that a student is unsuccessful in their SSTS application they may apply for a review of the decision. Statistics on the numbers of applications for review, and the outcome of these reviews is provided below.
Annual totals
| 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
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Number of appeals | 171 | 178 | 149 | 134 | 150 | 265 | 177 | 209 | 248 | 256 | 330 | 242 | 213 |
Number of successful appeals | 19 | 13 | 20 | 25 | 36 | 42 | 84 | 59 | 49 | 26 | 30 | 7 | 40 |
Grounds of appeal and outcome
Grounds of Appeal | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Safety - Walking Route/Pedestrian Infrastructure | 55 | 74 | 100 | 94 | 93 | 239 | 151 | 185 | 238 | 250 | 232 | 172 | 71 |
Safety - Personal | 33 | 45 | 36 | 6 | 15 | 6 | 14 | 1 | 2 | 1 | 3 | 0 | 0 |
Hardship - Financial | 64 | 54 | 50 | 48 | 26 | 54 | 51 | 24 | 24 | 23 | 28 | 8 | 11 |
Distance | 8 | 5 | 7 | 8 | 6 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other Family Circumstances | 24 | 30 | 27 | 42 | 46 | 40 | 50 | 42 | 33 | 21 | 33 | 16 | 8 |
Other Reasons | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 38 | 86 |
2023
Grounds of Appeal | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
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Safety - Walking Route/Pedestrian Infrastructure | 11 | 10 | 7 | 6 | 2 | 6 | 9 | 10 |
Safety - Personal | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Hardship - Financial | 1 | 1 | 1 | 0 | 0 | 0 | 3 | 3 |
Distance | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other Family Circumstances | 1 | 1 | 1 | 0 | 0 | 1 | 3 | 1 |
Other Reasons | 12 | 9 | 6 | 4 | 14 | 5 | 6 | 13 |
2022
Grounds of Appeal | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
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Safety - Walking Route/Pedestrian Infrastructure | 15 | 9 | 2 | 3 | 2 | 3 | 1 | 2 | 3 | ||
Safety - Personal | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | ||
Hardship - Financial | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
Distance | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
Other Family Circumstances | 2 | 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | ||
Other Reasons | 11 | 9 | 11 | 9 | 9 | 8 | 9 | 9 | 10 | ||
Number of appeals to SSTS Appeals Panel | 28 | 19 | 13 | 12 | 13 | 12 | 11 | 11 | 13 | ||
Number of successful appeals (upheld) | 12 | 5 | 2 | 2 | 2 | 1 | 1 | 2 | 3 | ||
Withdrawn | 15 | 13 | 11 | 10 | 10 | 10 | 10 | 9 | 10 | ||
Deferred | 1 | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | ||
Approved prior to meeting | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
2021
Grounds of Appeal | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
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Safety - Walking Route/Pedestrian Infrastructure | 33 | 17 | 6 | 3 | 7 | 0 | 3 | 2 | 5 | 4 | 12 |
Safety - Personal | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 5 |
Hardship - Financial | 2 | 1 | 0 | 1 | 5 | 1 | 1 | 0 | 0 | 0 | 0 |
Distance | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
Other Family Circumstances | 1 | 1 | 0 | 1 | 5 | 0 | 0 | 0 | 1 | 0 | 0 |
Other Reasons | 27 | 13 | 8 | 5 | 8 | 9 | 8 | 8 | 5 | 9 | 13 |
Number of appeals to SSTS Appeals Panel | 60 | 32 | 14 | 8 | 15 | 10 | 11 | 10 | 10 | 13 | 30 |
Number of successful appeals (upheld) | 10 | 5 | 6 | 4 | 7 | 1 | 1 | 2 | 1 | 1 | 2 |
Withdrawn | 47 | 21 | 8 | 3 | 8 | 9 | 10 | 8 | 9 | 13 | 28 |
Deferred | |||||||||||
Approved prior to meeting |
2020
The SSTS Appeals Panel did not sit in in January, August, September and October 2020
Grounds of Appeal | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
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Safety - Walking Route/Pedestrian Infrastructure | 71 | 35 | 19 | 18 | 5 | 5 | 19 | |||
Safety - Personal |
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Hardship - Financial | 3 |
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Distance |
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Other Family Circumstances | 4 | 2 | 1 | 5 | 2 | 1 | 1 | |||
Other Reasons |
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Number of appeals to SSTS Appeals Panel | 71 | 51 | 23 | 24 | 12 | 10 | 2 | 10 | 12 | 27 |
Number of successful appeals (upheld) | 1 | 0 | 1 | 4 | 1 | 0 | 0 | 0 | 0 | 0 |
Withdrawn | 63 | 40 | 11 | 9 | 11 | 9 | 2 | 10 | 12 | 25 |
Deferred |
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Approved prior to meeting | 20 | 15 | 8 | 6 | 3 | 2 | 2 | 0 | 3 | 1 |
2019
The SSTS Appeals Panel did not sit in in January 2019.
Grounds of Appeal | Feb | Mar | Apr/May | Jun | Jul | Aug | Sep | Oct | Nov/Dec |
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Safety - Walking Route/Pedestrian Infrastructure | 56 | 51 | 43 | 22 | 11 | 6 | 14 | 2 | 27 |
Safety - Personal | 2 | 1 | 0 |
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Hardship - Financial | 5 | 8 | 4 | 4 | 1 | 1 | 2 | 3 | |
Distance |
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Other Family Circumstances | 5 | 9 | 7 | 4 | 1 | 1 | 2 | 4 | |
Other Reasons |
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Number of appeals to SSTS Appeals Panel | 97 | 73 | 46 | 31 | 14 | 7 | 19 | 4 | 39 |
Number of successful appeals (upheld) | 3 | 10 | 7 | 4 | 1 | 0 | 1 | 2 | 2 |
Withdrawn | 48 | 26 | 19 | 16 | 12 | 3 | 7 | 1 | 19 |
Deferred | 0 | 0 | 0 | 0 | 0 | ||||
Approved prior to meeting | 25 | 18 | 0 | 0 | 0 | 1 | 5 | 1 | 13 |
2018
The SSTS Appeals Panel did not sit in in January 2018.
Grounds of Appeal | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Dec |
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Safety - Walking Route/Pedestrian Infrastructure | 25 | 28 | 32 | 30 | 38 | 15 | 20 | 18 | 19 | 25 |
Safety - Personal |
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Hardship - Financial | 3 | 3 | 6 | 2 | 3 | 2 | 0 | 3 | 1 | |
Distance |
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Other Family Circumstances | 1 | 4 | 4 |
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Other Reasons |
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Number of appeals to SSTS Appeals Panel | 26 | 30 | 32 | 30 | 38 | 15 | 20 | 18 | 19 | 28 |
Number of successful appeals (upheld) | 3 | 4 | 5 | 0 | 4 | 3 | 2 | 2 |
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Withdrawn | 1 | 1 | 1 | 1 |
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Deferred | 1 | |||||||||
Approved prior to meeting |
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| 7 | 13 | 5 | 12 | 11 | 13 |
2017
The SSTS Appeals Panel did not sit in in January 2017.
Grounds of Appeal | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Nov | Dec |
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Safety - Walking Route/Pedestrian Infrastructure | 17 | 18 | 30 | 26 | 28 | 29 | 30 | 28 | 13 | 19 |
Safety - Personal | 1 |
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Hardship - Financial |
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Distance |
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Other Family Circumstances | 2 | 3 | 1 | 5 | 3 | 4 | 5 | 4 | 2 | 4 |
Other Reasons |
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Number of appeals to SSTS Appeals Panel | 19 | 20 | 30 | 27 | 29 | 30 | 30 | 28 | 13 | 22 |
Number of successful appeals | 3 | 3 | 6 | 7 | 7 | 5 | 6 | 5 | 3 | 4 |
Withdrawn | 2 | 1 | 2 | 0 | 1 | 2 |
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2016
The SSTS Appeals Panel did not sit in in March, October or December 2016
Grounds of Appeal | Feb | Apr | May | Jun | Jul | Aug | Sep | Nov |
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Safety - Walking Route/Pedestrian Infrastructure | 7 | 35 | 27 | 29 | 24 | 18 | 30 | 15 |
Safety - Personal | 0 |
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Hardship - Financial | 5 | 8 | 1 | 2 | 2 | 2 | 2 | 2 |
Distance | 0 |
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Other Family Circumstances | 7 | 12 | 5 | 3 | 4 | 2 | 5 | 4 |
Other Reasons | 0 |
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Number of appeals to SSTS Appeals Panel | 14 | 43 | 29 | 30 | 26 | 18 | 30 | 19 |
Number of successful appeals | 5 | 16 | 5 | 8 | 6 | 7 | 8 | 4 |
2015
The SSTS Appeals Panel did not sit in January or December 2015.
Grounds of Appeal | Feb | Mar | Apr | May | June | July | Aug | Sep | Oct | Nov | Totals |
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Safety - Walking Route/Pedestrian Infrastructure | 25 | 27 | 23 | 24 | 28 | 14 | 2 | 3 | 2 | 3 | 151 |
Safety - Personal | 1 | 1 | 0 | 3 | 2 | 1 | 1 | 0 | 4 | 1 | 14 |
Hardship - Financial | 3 | 11 | 7 | 7 | 7 | 7 | 3 | 4 | 2 | 0 | 51 |
Distance | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other Family Circumstances | 4 | 0 | 5 | 9 | 6 | 7 | 5 | 3 | 8 | 3 | 50 |
Other Reasons | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Number of appeals to SSTS Appeals Panel | 28 | 34 | 4 | 22 | 43 | 17 | 7 | 6 | 10 | 6 | 177 |
Number of successful appeals | 6 | 10 | 26 | 8 | 10 | 5 | 5 | 3 | 8 | 3 | 84 |
2014
The SSTS Appeals Panel did not sit in January, August, October or December 2014.
Grounds of Appeal | Feb | Mar | Apr | May | June | July | Sept | Nov | Totals |
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Safety - Walking Route/Pedestrian Infrastructure | 50 | 75 | 29 | 31 | 29 | 8 | 10 | 7 | 239 |
Safety - Personal | 1 | 2 | 1 | 1 | 0 | 0 | 0 | 1 | 6 |
Hardship - Financial | 12 | 8 | 5 | 8 | 8 | 2 | 7 | 4 | 54 |
Distance | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Other Family Circumstances | 5 | 7 | 3 | 5 | 9 | 2 | 4 | 5 | 40 |
Other Reasons | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Number of appeals to SSTS Appeals Panel | 55 | 81 | 31 | 35 | 32 | 9 | 12 | 10 | 265 |
Number of successful appeals | 4 | 4 | 8 | 7 | 6 | 2 | 6 | 5 | 42 |
2013
The SSTS Appeals Panel did not sit in January, April or September 2013.
Grounds of Appeal | Feb | Mar | May | June | July | Aug | Oct | Nov | Totals |
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Safety - Walking Route/Pedestrian Infrastructure | 18 | 18 | 13 | 13 | 10 | 4 | 9 | 8 | 93 |
Safety - Personal | 3 | 6 | 1 | 3 | 0 | 1 | 1 | 0 | 15 |
Hardship - Financial | 8 | 5 | 4 | 6 | 0 | 1 | 0 | 2 | 26 |
Distance | 0 | 0 | 1 | 3 | 2 | 0 | 0 | 0 | 6 |
Other Family Circumstances | 12 | 5 | 11 | 9 | 2 | 2 | 1 | 4 | 46 |
Other Reasons | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Number of appeals to SSTS Appeals Panel | 27 | 28 | 25 | 26 | 14 | 6 | 11 | 13 | 150 |
Number of successful appeals | 8 | 4 | 5 | 7 | 2 | 1 | 3 | 6 | 36 |
2012
The SSTS Appeals Panel did not sit in January, February or September or November 2012.
Grounds of Appeal | March | April | May | June | July | Aug | Oct | Dec | Totals |
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Safety - Walking Route/Pedestrian Infrastructure | 35 | 14 | 7 | 7 | 11 | 6 | 8 | 6 | 94 |
Safety - Personal | 0 | 1 | 0 | 0 | 3 | 1 | 1 | 0 | 6 |
Hardship - Financial | 17 | 5 | 5 | 5 | 5 | 2 | 4 | 5 | 48 |
Distance | 6 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 8 |
Other Family Circumstances | 11 | 6 | 8 | 5 | 2 | 0 | 7 | 3 | 42 |
Other Reasons | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Number of appeals to SSTS Appeals Panel | 46 | 21 | 14 | 10 | 15 | 8 | 12 | 8 | 134 |
Number of successful appeals | 7 | 6 | 1 | 0 | 4 | 1 | 4 | 2 | 25 |
2011
The SSTS Appeals Panel did not sit in January or December 2011.
Grounds of Appeal | Feb | Mar | April | May | June | July | Aug | Sep | Oct | Nov | Totals |
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Safety - Walking Route/Pedestrian Infrastructure | 11 | 18 | 21 | 13 | 9 | 6 | 9 | 9 | 1 | 3 | 100 |
Safety - Personal | 8 | 12 | 10 | 3 | 0 | 0 | 2 | 0 | 1 | 0 | 36 |
Hardship - Financial | 3 | 9 | 9 | 9 | 2 | 7 | 6 | 1 | 2 | 2 | 50 |
Distance | 0 | 0 | 1 | 3 | 0 | 1 | 0 | 1 | 1 | 0 | 7 |
Other Family Circumstances | 1 | 1 | 6 | 3 | 4 | 5 | 2 | 1 | 1 | 3 | 27 |
Other Reasons | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Number of appeals to SSTS Appeals Panel | 17 | 26 | 36 | 22 | 10 | 9 | 12 | 10 | 3 | 4 | 149 |
Number of successful appeals | 2 | 2 | 8 | 0 | 1 | 1 | 2 | 1 | 2 | 1 | 20 |
2010
The SSTS Appeals Panel did not sit in November 2010
Grounds of Appeal | Jan-July | Aug | Sep | Oct | Dec | Totals |
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Safety - Walking Route/Pedestrian Infrastructure | 45 | 6 | 12 | 6 | 5 | 74 |
Safety - Personal | 25 | 6 | 6 | 3 | 5 | 46 |
Hardship - Financial | 36 | 5 | 7 | 5 | 1 | 54 |
Distance | 3 | 2 | 0 | 0 | 0 | 5 |
Other Family Circumstances | 22 | 3 | 3 | 1 | 1 | 30 |
Other Reasons | 0 | 0 | 0 | 0 | 0 | 0 |
Number of appeals to SSTS Appeals Panel | 123 | 15 | 18 | 9 | 9 | 174 |
Number of successful appeals | 3 | 4 | 2 | 3 | 1 | 13 |