If you are interested in applying for a taxi licence, please contact Roads and Maritime Services Parramatta office for the latest information.
The value of a licence may vary over time due to a number of factors, including market demand, economic conditions and regulatory activity. Intending licensees contemplating acquiring a licence should seek independent advice on the suitability of the licence for the intending licensee's purposes.
We make no representation as to the future market value of any licence and cannot be held liable to pay compensation to licensees where the market value of a licence is impacted by the effects of regulatory reform or other factors.
- Application Form for an Ordinary Taxi Licence
- Application Form for Short-term Taxi Licences
- Wheelchair accessible taxi licence application
- Taxi license releases
- 2014 Determination of the Maximum Taxi Non-Cash Payment Surcharge (pdf 180KB)
Authority to drive
Roads and Maritime Services is responsible for issuing taxi, hire car and private vehicle driver authorities, authorising the operation of taxi networks and enforcing taxi vehicle and taxi meter standards.
Authorised point to point drivers must comply with all relevant requirements of the Passenger Transport Regulation 2007.
- Behave with civility and propriety towards intending passengers, passengers, other taxi drivers and authorised officers
- Accept any hiring immediately when offered if the taxi is available for hire, except in the Sydney Airport precinct where a hiring can only be accepted in a taxi zone
- Allow assistance animals or animals in training in their taxi
- Hand over driver licence and driver authority card to an authorised officer when requested to do so
- Tell an authorised officer about details of a hiring when requested to do so within the Sydney Airport precinct.
Divers must not:
- Tout or solicit for passengers or for a hiring
- Move more than 3 metres from the taxi without reasonable excuse while in the Sydney Airport precinct or at any other airport.
- Move the taxi while any door is open.
Taxi vehicle standards
Taxis must comply with a range of specifications related to vehicle safety and communications equipment. As of 18 December 2015, a number of specifications for taxis have been removed to make operating a taxi business simpler.
Accredited taxi operators continue to be responsible for ensuring that their taxis fully comply with all other legal requirements still in place, and any specifications in the Passenger Transport Regulation 2007 .
Legal requirements for a vehicle used as a taxi
- Four doors
- A network decal sign mounted on the front doors.
- A duress alarm that is kept in good working order at all times that vehicle is in use.
- A vehicle tracking device that is kept in good working order at all times that vehicle is in use.
- A security camera that is kept in good working order at all times that vehicle is in use.
- Clearly visible internal displays of information for customers that include the taxi registration number, maximum fares and how to complain or give comments about taxi services, advertisements in taxis must not obscure this other information.
- Wheelchair accessible taxis (WATs) must be fitted out to provide services safely, and must only be driven by persons who have completed a Transport for NSW-approved WAT training course conducted by a Registered Training Officer.
All taxis in NSW are required to have security cameras. The following cameras have been found by others to be compliant in the past but a taxi operator wishing to install a different camera is required to ensure that it fully complies with the specifications.
- Askari Model G1 (pdf 380KB)
- VerifEye Australia Pty Ltd Model TaxiCam MKV 2014 (pdf 396KB)
- VerifEye Australia Pty Ltd Model TaxiCam MKIV Rev G 2012 (pdf 383KB)
- VerifEye Australia Pty Ltd Model TaxiCam MKIV Rev G 2013 (pdf 447KB)
- VerifEye Australia Pty Ltd Model TaxiCam MKIV Rev G/K (pdf 466KB)
- Songtec Electronics Pty Ltd. Model DVR-MG Version V4 (pdf 161KB)
- Streaming Video Technology Australia Model Streamx X5 (pdf 594KB)
- Trilogy Technologies Trilogy Taxi Camera Mark 2 (pdf 163KB)
Taxi security systems
- Specifications for Taxi Security Systems 2010 (pdf 258KB)
- Specifications for Taxi Security Systems 2010 - Gazette Notice (pdf 3MB)
- Guidelines for the use of security cameras in New South Wales taxis (pdf 166KB)
Whoever you engage to install your taxi security system should be licensed under the Security Industry Act 1997. The Security Industry Registry site allows you to verify an existing security licence.
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