School Student Transport Scheme Appeals Process
If a student has been deemed ineligible to be granted subsidised travel by the school or operator, the first step is for parents/guardian to reapply in writing to the nearest office of the Ministry of Transport, setting out the reasons why subsidised travel should be provided.
Should the Ministry not approve subsidised travel and the parents/guardian believe that there are special circumstances such as safety and/or hardship issues, they can appeal the Ministry's decision.
These appeals are heard by the SSTS Appeals Panel which is an independent panel that considers each case on its merits. Members of the Appeals Panel consist of representatives of the Department of Education and Training, RailCorp and a rotating representative of either the Federation of Parents and Citizens' Associations of NSW, the Council of Catholic School Parents or NSW Parents' Council.
To appeal to the Panel you need to fill out and submit the following form:
