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Taxi Drivers' Responsibilities

Authorised taxi drivers must comply with all relevant requirements of the Passenger Transport Regulation 2007. Some of these requirements are:

Taxi drivers must not:

• tout or solicit for passengers or for a hiring
• move more than 3 metres from the taxi without reasonable excuse, except when loading or unloading luggage or whilst in the Sydney Airport holding bay
• smoke in the taxi at any time
• eat or drink in the taxi when hired or available for hire
• move the taxi while any door is open
• display any advertisement or notice in or on a taxi without the approval of the Ministry of Transport

Taxi drivers must:

• ensure their taxi is clean and tidy
• be clean and tidy, and wear approved network uniforms and enclosed shoes
• behave with civility and propriety towards intending passengers, passengers, other taxi drivers and authorised officers
• accept any hiring immediately when offered if the taxi is available for hire, except in the Sydney Airport precinct where a hiring can only be accepted in a taxi zone
• allow assistance animals or animals in training in their taxi
• give lost property to its owner or your taxi network
• hand over driver licence and driver authority card to authorised officer when requested to do so
• tell an authorised officer about details of a hiring when requested to do so within the Airport precinct

You will find further details of your responsibilities if you look at the relevant driver authorisation package on the Ministry of Transport's web site www.transport.nsw.gov.au.