Managing a more integrated transport network
TfNSW has a major role to play in ensuring coordination and integration of modes, sectors and operators and is taking a leading role in expanding the evidence base for achieving an integrated transport system. New digital platforms, data and technologies are providing TfNSW with the ability to measure and evaluate its own performance in ways more aligned with how customers experience the transport system. A more integrated transport system also helps facilitate new service models such as Mobility as a Service (MaaS). TfNSW is seeking to shape and understand the future of mobility to ensure it works for the individual and the broader community.
Strategic research directions