Smart Places Customer Charter
To harness the potential of new technologies to meet the needs of citizens, smart places should be built for people and designed with people.
The Smart Places Customer Charter captures customer expectations of smart places in six principles which have been shaped by direct community input.
The Charter’s six principles give customers a voice and provide for the protection of data, transparency, accessibility and equity in smart places. The core values of connection to Country, sustainability and resilience, and benefits for people are embedded throughout the principles.
By signing up to the Charter, you will be committing to applying the Charter principles.
The Smart Places Charter delivers Action 2 of the Smart Places Strategy.