Opal card pop-up kiosks now located at 28 major Sydney stations

Minister for Transport Gladys Berejiklian announced Opal cards are available from today at pop-up kiosks at 28 of Sydney’s busiest train…

Minister for Transport Gladys Berejiklian announced Opal cards are available from today at pop-up kiosks at 28 of Sydney’s busiest train stations, as preparations continue to retire a number of old paper tickets from September 1.

The kiosks begin operating with Opal cards available and staff answering questions from today at stations spanning from Hornsby to Rockdale, Penrith and Wynyard, and for the first time allows a customer to quickly and conveniently obtain an unregistered Opal card.

“Customers can now obtain an Opal card and load value on to it at a station and immediately join more than 440,000 people who have access to cheaper and more convenient travel with Sydney’s new electronic ticketing system,” Ms Berejiklian said.

“A customer who collects their Opal card this morning and makes two journeys a day with it will be enjoying free trips by Thursday night, and that’s just one of the many benefits Opal offers.”

Opal cards can be picked up on Mondays or Tuesdays until the end of September at: Ashfield, Bankstown, Blacktown, Bondi Junction, Burwood, Campsie, Central, Chatswood, Circular Quay, Edgecliff, Epping, Hornsby, Hurstville, Kings Cross, Lidcombe, Liverpool, Macquarie University, Martin Place, Newtown, North Sydney, Parramatta, Penrith, Redfern, Rockdale, St Leonards, Strathfield, Town Hall and Wynyard stations.

They will also be available on Wednesdays, Thursdays and Fridays from Bondi Junction, Central, Chatswood, Hurstville, Kings Cross, Lidcombe, Parramatta, Strathfield and Town Hall stations.

Both the Adult and Child/Youth versions of Opal will be available at the kiosks. Customers will need to initially load $20 to an Adult card or $10 to a Child/Youth card.

Opal can now be used on all suburban and intercity trains, all Sydney Ferries services and more than 1700 buses. The bus rollout is continuing, and will be complete by the end of this year and Opal will be in place on light rail early in 2015.

“After a customer has their unregistered Opal card from a kiosk they can load the card with credit and travel anonymously, which is what some customers want,” Ms Berejiklian said.

“Other customers may also prefer to go on-line or call 13OPAL and register their Opal card. A registered card has many convenient benefits, such as being able to set an auto top-up so you never have to queue or visit a retailer again, and transferring value to another card if your Opal is lost or stolen.”

The pop-up kiosks come as preparations are made to retire 14 old paper tickets in just over 30 days, from September 1. Periodical tickets bought before that date can be used until they expire.

“Retiring old paper tickets will allow the NSW Government to continue to modernise Sydney's transport network,” Ms Berejiklian said.

“More than 90 per cent of customers will be financially the same or better off with Opal. We are behind the rest of the world when it comes to electronic ticketing. Labor promised electronic ticketing before the 2000 Olympics.”

Ms Berejiklian said the Opal card will also be available at about 1,000 retail stores in coming weeks, making it even easier for customers to obtain a card and enjoy the benefits of Opal.

The $2.50-daily-capped Gold Senior/Pensioner Opal card will be released later this year. Registered Adult or Child/Youth Opal cards can be ordered from opal.com.au or by calling 13 67 25 (13 OPAL).

Fact sheet

Opal at pop-up Kiosks – Train Stations

Cards currently available: Adult & Child/Youth

Key features:

  • Opal kiosks will be on train stations from Monday 28 July through until September 2014.
  • The kiosks will offer for new Opal card customers:
  • Friendly and helpful Opal staff to answer questions.
  • Obtain an Opal card.
  • Customers must load $20 (Adult) or $10 (Child/Youth) via a credit or debit card (Visa, MasterCard, EFTPOS) at the kiosk to obtain a card.
  • Customers are provided with an unregistered card which can be registered later at opal.com.au or via telephone on 13OPAL.
  • Once value is loaded, the card is active and can be immediately used.
  • Customers will be provided with a brochure that provides a list of retailers close to that station, where they can manually top up their card, as well as the benefits of registration and auto top up.
  • Customers will not be able to load value with cash at kiosks.
  • Existing Opal card customers cannot load value at the kiosks, but can at retailers,online or via the Opal call centre.
Train stations with pop-up kiosks
Date and timeTrain Stations
Mondays and Tuesdays from 7:00am -10:00am
Mondays from 3:00pm - 6:00pm
Bondi Junction
Circular Quay
Kings Cross Lidcombe
Macquarie University
Martin Place
North Sydney
St Leonards
Town Hall
Wednesdays, Thursdays and Fridays from 8:30am -11:30amBondi Junction
Kings Cross
Town Hall