Sydney Trains Corporate Plan

Sydney Trains has prepared a Corporate Plan for 2020-2021 outlining our strategy for delivering train services over the next year.

It outlines our key priorities and initiatives, and explains how we will:

• Maintain high levels of customer satisfaction
• Maintain performance levels with a growing level of passenger and freight demand
• Maintain the safety and security of our customers and colleagues
• Increase the efficiency and costeffectiveness of the network
• Operate in a financially sustainable manner.