Transport for NSW response to COVID-19 for the freight industry
Latest update, Monday 11 October 2021
The situation and advice is changing frequently. Please monitor the NSW Government website for the most up to date advice.
Please subscribe to receive regular updates about current rules and restrictions for freight and logistics workers.
Online education to support COVID-19 Safe freight workers
The NSW Government has launched a new online learning course for freight workers. The free course steps freight workers through the most up-to-date COVID-19 Safe practices that can be used in their workplace. Workers simply need a mobile phone and the internet and they can run through the 30 minute course when it suits them and will receive a Certificate of Completion upon successful finish. Click here to access the course.
COVID-19 tests for road and rail freight
We are continuing to support freight workers subject to mandatory testing requirements at our 11 freight-friendly testing sites.
We have now opened a new testing site in Raglan at the BP Service centre, 39 Sydney Road (Great Western Highway).
The freight worker, asymptomatic testing services are available 24 hours a day, seven days a week.
The map below shows where the freight friendly testing sites are located and what services are available at each of the sites.
Map of freight friendly testing sites
Process for testing at our freight friendly sites
Our testing sites are for asymptomatic freight workers only. On arriving at the testing site, freight workers will be required to identify themselves by providing:
- a heavy vehicle license or
- rail worker safety card.
A sample will be taken and results will be sent to the driver’s mobile number.
Telehealth services are in place at some sites when they are not staffed. Teleheath involves off-site medical staff supporting freight workers to carry out self-testing. Freight workers will need to contact medical staff via video on their own mobile device, and will be supported and supervised whilst carrying out the self-testing process.
In NSW you do not need to self-isolate after taking a COVID-19 test if you do not have symptoms and are taking the test to comply with mandatory testing requirements.
Any worker who is feeling unwell or displaying cold or flu like symptoms should not attend work, should be tested immediately and must self-isolate while waiting for results.
While all efforts are being made to ensure freight moves as efficiently as possible, operators are encouraged to plan ahead as some delays may be experienced and to factor this into fatigue management plans.
Go to the Live Traffic website for the latest traffic information.
Air and sea freight
NSW ports and airports remain open for freight imports and exports.
Australian Border Force advice supports vessels and aircrafts arriving in Australian ports, subject to them meeting the necessary criteria.
The Port Authority of New South Wales will continue to follow the advice set by the Australian and State governments in relation to the entry of commercial vessels to the ports of NSW.
Further information is provided in the Maritime freight Public Health Orders Factsheet (PDF, 425.28 KB).
To support the continued safe and efficient operation of international shipping, exemptions to the daily airport arrivals limit for Sydney airport can be requested for maritime crew. Industry should contact airlines as early as possible so they can request this via the Commonwealth Government at firstname.lastname@example.org.
The NSW Government has announced a range of export support measures for NSW businesses which can be found at NSW Treasury. Information on the International Freight Assistance Mechanism for air freight agricultural and fisheries exports can be found on the Austrade and the Business.gov.au websites.
Please see our Frequently Asked Questions for further information.
What are the COVID testing requirements in NSW?
Regular asymptomatic testing is one of the key controls that helps keep freight workers and the community safe and helps to reduce the risk of spread of the virus. While not mandatory, in line with the National Freight Protocol we strongly encourage regular testing every 7 days as part of your COVID Safety Plans. Asymptomatic testing is available at the 11 Transport for NSW managed sites and two council managed freight-friendly testing facilities as well as at community testing facilities in regional and metropolitan NSW.
Freight workers entering NSW from other states and territories are strongly encouraged to undertake seven day rolling COVID-19 testing as part of their COVID Safety Plans and in line with the National Freight Movement Protocol.
What evidence do I need to show that I’ve had a COVID-19 test?
In NSW you must have proof of your COVID-19 test such as a SMS text message on your phone or an email addressed to you. Workers should enquire with their testing facility for the method of proof they will be provided and should identify themselves as an authorised worker.
Freight workers should understand the evidence required in other states as this could be different to NSW.
In NSW, do I need to self-isolate until I receive the COVID-19 test results?
In NSW you do not need to self-isolate after taking a COVID-19 test if you do not have symptoms and are taking the test to meet mandatory testing requirements.
If you have been to a ‘transmission venue of concern’ or a ‘case location’ you must follow the specific health advice around testing.
What evidence do my workers need to carry to show they are essential freight workers?
A Heavy Vehicle Drivers Licence, Rail Operators Licence, or it’s recommended workers carry identification such as an employee card with a company name on it, or a letter from their employer with a company name on it.
Is a business able to request mandatory regular testing for employees coming to site and also are we able to request mandatory temperature checks for employees before entering?
As part of the business’s COVID Safe Plan you can consider implementing safety measures such as mandatory COVID-19 testing or temperature testing prior to entry. More details can be found on the NSW Health website.
In line with the National Freight Code, asymptomatic testing for freight workers on a rolling seven day basis is highly recommended.
What are the rules on car pooling?
To help stop the spread of COVID-19, you must not carpool with people you do not live with in Greater Sydney including the Blue Mountains and Wollongong.
If you use a vehicle for work, you are allowed to carpool where it is required for your work.
Regional and rural NSW
Carpooling is allowed in other parts of regional and rural NSW.
What do I do if my business is linked with a COVID-19 case?
If a business is linked to a COVID-19 case, there are two ways it might be informed of a COVID-19 link:
- being notified by public health authorities
- an employee or other contractor notifying that they have been diagnosed.
For more information, including what to do once you have been notified, please visit Guidance for businesses with linked COVID-19 cases.
What are the rules for travelling to other states and territories from NSW?
For the latest information on testing and other entry requirements you are advised to visit the website for the state or territory you will be travelling to, provided in the links below. We advise you keep up to date as requirements could change at short notice.
What are the rules for arriving into NSW from interstate?
If you are planning to enter NSW or you have already arrived, follow the instructions for the relevant states or territories you have been to in the previous 14 days.
Rules apply to people who
- are entering NSW from an affected area
- have been to a place of concern or place of high concern during the time period specified in the COVID-19 concerns notice.
More information on the current restrictions for people arriving from interstate is available on the NSW Government website.
To complete a NSW entry declaration please visit the Service NSW website, and complete the relevant declaration(s) for the past 14 days.
What has been Transport's response to mandatory testing requirements for freight workers?
We are responding to the rapid changes and testing requirements for the freight industry and have made changes to how testing is supported across all our testing sites.
We have prioritised assisted testing 24 hours a day 7 days a week at sites with high test numbers.
We are also continuing to work towards establishing consistency across the sites in accordance with necessary traffic, safety, and COVID-safe plans, and have made several changes to improve the operation and efficiency of the sites to get freight workers back on the road as soon as possible. These changes include streamlining onsite operations, and the allocation of site managers and site surveillance.
We are also hearing and responding to industry’s need for more testing sites and will continue to consider potential sites across the state.
If you have a suggestion, please email email@example.com and your suggestion will be passed onto our COVID-19 response team for consideration.
NSW road freight links
The National Heavy Vehicle Regulator (NHVR) Coronavirus page
Information on the NHVR’s response to Coronavirus including information on state border restrictions and required entry border forms
The National Heavy Vehicle Regulator (NHVR) new online map
Online map of service centres, truck stops and roadhouses that remain open for heavy vehicle drivers
NSW road network maps and approved roads
Interactive maps are available for road freight transport vehicles, special purpose vehicles and load carrying vehicles
NSW rest area map
The online rest areas map provides information for heavy vehicle rest area locations for major roads across NSW