Complaints and concerns
If you have a complaint or concern about a driving instructor, call Transport for NSW on 13 22 13.
Anyone who teaches, tests, or assesses another person to drive or varies their driver’s licence and receives money or reward is required by law to hold a driving instructor licence.
This page provides information for existing driving instructors or anyone interested in becoming a licensed driving instructor.
To find out all the information about becoming a driving instructor, the requirements and process follow this link: Apply for a driving instructor licence
Alternatively, if you are applying for a motorcycle riding instructor licence visit Apply for a riding instructor licence
If you want to add an additional class of licence to your current driving instructor licence (including Mutual Recognition recognised applicants) you can apply to upgrade.
This process also includes upgrading a driving instructor licence transmission condition, i.e. automatic to unrestricted.
For an explanation of the different upgrade processes and requirements follow the link: Apply to upgrade a driving instructor licence
If you want to teach driving to already licenced drivers only in return for a money or reward, you must hold a restricted driving instructor’s licence. Restricted driving instructors cannot teach learner drivers. The restricted driving instructor licence is for training for professional purposes such as Police and Ambulance.
To apply for a restricted driving instructor’s licence, follow this link for additional information: Apply for a restricted driving instructor licence or if you wish to apply for a restricted riding instructor licence visit Apply for a restricted riding instructor licence
There is no restricted driving instructor licence available for heavy vehicles.
Driving instructor licences expire after 5 years. A renewal notice will be mailed to you 2 months before expiry.
How you renew your driving instructor's licence will depend on when your current licence expired. Follow the link: Renew a driving instructor licence for all the advice on which process to follow to renew your licence.
If your driving instructor licence is:
you can apply for a replacement card. For the process follow the link: Apply for a replacement driving instructor licence
If you are a permanent resident of NSW and hold a current driving instructor licence from another Australian state or from New Zealand, you can apply for Mutual Recognition.
Under the Mutual Recognition Act or the Trans-Tasman Mutual Recognition Act, driving instructors moving to NSW who hold a driving instructor licence in another Australian state or territory or from New Zealand can apply for a NSW instructor licence. To find out more follow the link: Apply for a NSW driving instructor licence under mutual recognition
If however, you are a driving instructor from another Australian state (excluding Queensland) and you wish to temporarily work in NSW as a driving instructor, you can apply under Automatic Mutual Recognition from 1 November 2022.
AMR enables holders of occupational licences, including driving instructors, to work in a second state or territory without having to get a licence, or pay fees, in that second state or territory.
From 1 December 2022 all states and territories will be participating in the AMR scheme except for Queensland.
Driving instructors will be added to the AMR scheme on this date.
If a worker is eligible for AMR, they work under an Automatic Deemed Registration (ADR).
To work in a second state under ADR, workers must hold a valid and current licence in their home jurisdiction. For most people, this is where they live and carry out most of their work.
Transport for NSW (Transport) will recognise all AMR participating state and territory licensed driving instructors.
They will also recognise a NSW driving instructor licence.
While working in NSW, workers can:
All AMR participating states will also recognise a NSW licensed driving instructor.
From the AMR page on nsw.gov.au, driving instructors will access a list of all the occupations included in the AMR scheme from 1 December 2022.
Driving instructors can find their occupation on the list and notify the regulator using the link to the notification platform.
The driving instructor will begin notification by creating a MyServiceNSW account.
Driving instructors need to provide basic information such as name, address, home state and occupational number and expiry date. They also need to confirm that they are not subject of criminal, civil or disciplinary proceedings in any state in relation to the occupation that they are notifying for. Driving instructors must also provide a valid NSW Working With Children Check if intending to instruct C Class or R Class.
Transport will verify the information the driving instructor has provided with their home state. Once a notification has been submitted, a driving instructor can start working in NSW unless Transport advises otherwise.
Information for driving instructors will be available from 1 December 2022 on the NSW Government website.
Driving instructors working under ADR in NSW will need to be able to hand over their driving instructor licence for inspection at the request of:
Driving instructors working under ADR in NSW will be able to use their home state driving instructor licence (or equivalent) for this purpose.
All interstate workers must comply with NSW regulations while working in NSW.
Failure to comply with relevant state or territory legislation or regulation could impact a worker’s eligibility to continue to work under AMR and may also affect the status of their home state driving instructor licence.
Yes. Any person authorised by their home state to instruct will be entitled to work under ADR to instruct in NSW, permitted they hold the relevant class of licence.
No, they will not be eligible for AMR. If a driving instructor is a primary resident in NSW and their primary place of occupation is also in NSW, then they must apply for a NSW driving instructor licence under Mutual Recognition.
A driving instructor working under ADR would be allowed to instruct in NSW while their home state driving instructor licence is current. An interstate driving instructor must notify NSW as soon as they renew their home driving instructor licence.
No. A driving instructor working in NSW with ADR is not automatically entitled to work as a:
They still need to meet any HVCBA, SDC, PDA, MLTTS eligibility and on-boarding requirements.
No. A NSW Working With Children Check is required if intending to instruct C Class or R Class. Any driving instructor working under ADR in NSW must comply with NSW legislation and regulation.
A driving instructor working under ADR will be subject of the same level of compliance monitoring and enforcement as a substantive NSW driving instructor.
Home and second states are required to share information regarding any compliance or disciplinary activities undertaken in relation to a driving instructor working under ADR.
Criminal, civil or disciplinary action taken in one state or territory could impact the status of their licence in any other state or territory e.g., the person's ADR status could be cancelled in the other state or territory. A home state could also cancel or suspend a substantive driving instructor licence.
Any driving instructor working under ADR in NSW must comply with NSW legislation and regulation.
There are no changes to record keeping requirements. NSW driving schools must record the name, driver licence number and home state driving instructor licence number for each driving instructor working for the school.
Driving instructors working under ADR in NSW will be able to use their home state driving instructor licence (or equivalent) to evidence that they are licensed.
The Heavy Vehicle Competency Based Assessment (HVCBA), Older Driver Assessor, Safer Driver and Motorcycle Rider Training/Assessing schemes and courses operate under contracts/agreements with Transport.
Instructors wanting to work in these schemes or courses must be employed by an organisation with a current Transport contract/agreement.
Instructors in these schemes or courses are required to undertake further training and assessments, in addition to the requirements listed above. Information on these requirements can be obtained from Transport by emailing:
Applicants for the HVCBA or Older Driver Assessor courses must hold prior to enrolment onto the course, the relevant instructor licence and certificates for:
For more information see Heavy Vehicle Competency Based Assessment (HVCBA) Scheme
Fees are payable to Service NSW for:
Fees for the instructor training course, including the final assessment, are determined by the course providers and paid directly to them.
Other fees, such as those payable to medical practitioners for the Fitness to Drive medical assessment, are your responsibility
The approved bodies that conduct the training are Registered Training Organisations. They will need a copy of your Letter of Eligibility to enrol you into the course. If you have lost your letter call 02 8848 8700.
The following organisations are Transport-approved providers of driving instructor training for car, heavy vehicle and motorcycle instructors.
Qualifications issued by non-approved course providers are not recognised as the courses may not have been conducted to the standard required by Transport.
Transport will only recognise the required certificates issued by interstate Recognised Training Organisations (RTOs) who hold a current service provider deed with the driver licensing regulator in that state.
Transport is committed to protecting the rights and wellbeing of the community. It is a requirement when applying to become a driving instructor or whilst you hold a driving instructor licence you must be fit and proper. (See Transport for NSW Fit and Proper Guidelines (PDF, 863.3 KB)).
Immediate action will be taken against any instructor who is believed to be behaving in a corrupt or inappropriate manner. Under the Driving Instructors Act 1992 and its Regulation, any instructor found guilty of corrupt or inappropriate behaviour may be liable to fines, suspension, loss of licence or prosecution.
If you have a complaint or concern about a driving instructor, call Transport for NSW on 13 22 13.