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Point to point transport

About point to point transport

Point to point transport provides flexible, convenient options for our customers to get from A to B via the route they choose at a time that suits. Point to point transport includes:

  • Taxis
  • Hire cars
  • Tourist services
  • Rideshare services
  • Community transport

Update on the proposed point to point transport regulation

Transport for NSW recently sought your feedback on the proposed Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017 that will support the new safety framework under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 for all point to point transport providers in NSW, including taxis, hire vehicles and rideshare services. The new regulatory regime will allow for a more transparent, competitive and flexible point to point transport industry.

Submissions on the proposed regulation closed on Tuesday 9 May 2017, however, you can still read the Regulation and Regulatory Impact Statement for information.

Fact Sheets

Transport for NSW is working through the feedback provided which will form the final Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017. 

If you have any questions about the proposed regulation or the public consultation process, please phone Point to Point Information on 1300 767 923 or email

For customers with disability

The NSW Government has committed $15.5 million a year to a 5-point plan which will improve point to point transport services for customers with disabilities. 

Wheelchair Accessible Taxi (WAT) licence fees in metro areas have been reduced to zero, in line with the rest of NSW. 

Other initiatives that have been in place from 1 July 2016 include: 

  • Increasing the maximum Taxi Transport Subsidy Scheme (TTSS) subsidy from $30 to $60 per trip
  • Increasing the WAT driver incentive payment from $7.70 (ex. GST) to $15 (ex. GST) per trip
  • Expanding the WAT interest-free loan scheme from $1 million to $5 million to help get more WATs on the road
  • Providing a fully subsidised central booking service for WATs in Sydney, saving businesses that provide these services $2,130 per year.

Now that the legislative framework is in place under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016, Transport for NSW is planning a review of all subsidies and incentives of services for people with disability. 

Dedicated contact centre

A contact centre is available to help stakeholders access information about changes in the point to point transport industry. 

Transport for NSW Point to Point Information 
T: 1300 767 923 (Monday to Friday 7am to 7pm, excluding public holidays)


Last updated: 10 May 2017