Focus on Safety
This is how we do it:
Keeping our customers safe
- Installing digital CCTV systems on most buses within our fleet
- Reviewing the interior layout of our buses to reduce the risk of passenger falls
- Campaign messaging to encourage better customer behaviour:
- Stay safe, Hold on
- Don’t move around the bus while its moving
- On B-Lines, do not stand on the staircase while the bus is moving
- When possible, stay seated until the bus pulls up at your stop
- Providing training for our drivers to ensure a smooth journey for passengers
- Providing training for our drivers so they can support passengers with mobility issues and special needs
Reducing anti-social behaviour
- Installing security screens in buses to protect drivers from assault
- Working closely with NSW Police who patrol our buses
- Conducting joint security operations and participating in programs targeting vandalism and anti-social behaviour
- Ensuring safety at the bus stops through undertaking Route Risk Assessments to identify hazards
- Working with local councils to reduce or eliminate risks