Supporting people with disability

Here at Transport, we want our workforce to reflect the communities we serve by being an inclusive, diverse and flexible place for our people.

We understand that disability can be visible and invisible, and we want to ensure that employees living with disability, as well as those providing care, are supported. This means we’re continuously striving to reduce and eliminate everyday barriers for our people and our customers.

Disability includes long-term physical, mental health, intellectual, neurological, or sensory differences which, in interaction with various attitudinal and environmental barriers, may hinder full and effective participation in society on an equal basis with others.

If you’re interested in joining Transport, we can work with you to adjust our recruitment process and work environment to your needs. We also support people with disability through a range of organisational plans and initiatives.

Transport initiatives and networks

Right now, more than 550 people from Transport voluntarily identify as living with disability, making up two per cent of our overall workforce. We’re working to increase the number of employees with disability to 5.6 per cent by 2025.

Access and inclusion plan 

Transport’s Access and Inclusion Plan outlines a range of practical steps that support the ongoing recruitment, long-term employment, and career development of people with disability. Our Disability Inclusion Action Plan focuses on how we’re supporting customers with disabilities.

Disability Confident Recruitment training 

As part of our ongoing membership with the Australian Network on Disability, our talent acquisition team has participated in Disability Confident Recruitment training sessions. These sessions are aimed at educating recruitment professionals on barriers in the recruitment process and suggesting strategies to remove them.

Tailored talent program 

Transport participates in the Public Service Commission’s Tailored Talent program, which is focused on bringing neurodiverse and autistic talent into the NSW Government sector. Since 2020, 16 candidates from the Tailored Talent program have joined Transport.

Enabled employee network 

Our Enabled employee network supports and connects our people living with a disability, as well as carers and allies. Enabled also helps inform the way we do things at Transport, maintaining an open dialogue between employees and leaders to continue to progress inclusion and accessibility in our organisation through policies, updated ways of working and education.

Resources and events 

We also encourage learning and awareness across Transport’s workforce of over 30,000 people through resources like the NSW Public Service Commission Disability Awareness modules and additional disability support resources for leaders. We also recognise annual events including International Day of People with a Disability, Autism Awareness Month, Mental Health Awareness Week and R U OK? Day.

Work in ways that work for you and your team

We offer a range of flexible work and leave options for our people. These options depend on your role and the work you do. Some of the ways our people work flexibly include a hybrid mix of virtual and in-person collaboration, staggering work hours, or even allocating extra hours worked towards a day off from time to time. We also offer more structured flexible agreements like part-time work, and tailored hybrid options for people who live regionally.

We’re proud to be recognised as a FlexReady Certified employer, a Family Inclusive Workplace and winners of the ‘Best Remote Work Strategy’ at the Australian HR Awards 2022.

We’re flexible in how we support you

We’re committed to being inclusive when we hire people and understand that workplace adjustments are sometimes needed. A workplace adjustment is a change to a work process, procedure or environment, depending on a person’s needs and circumstances.

Our recruitment process is aimed at getting to know more about your skills and experience in relation to the role you’ve applied for. We want all applicants to perform at their best and recognise that adjustments will be different for everyone, so it’s important that you let us know what you specifically need.

To arrange an adjustment or discuss flexibility options, email or phone the Talent Specialist listed on a job ad or email our Talent team at

Examples of recruitment adjustments

  • Be provided with interview questions before the interview.
  • Have the option of responding in writing to interview questions.
  • Be offered different ways to have your capabilities assessed e.g. a psychometric assessment may not be accessible or suitable.
  • Be given extra time to complete an assessment task or interview.
  • Making sure all written documents and tasks are accessible for your needs.
  • Be provided with a scribe for a written task.
  • Be met by a staff member to take you to the interview room.
  • Making sure the interview and assessment room meets your needs e.g. good lighting or reduced noise.
  • Be provided with an Auslan interpreter.
  • Be able to use your own laptop or assistive technology e.g. screen readers, preferred screen settings, a vision board, or your own mouse.
  • Offer another interview location or method e.g. phone, via the National Relay Service, video conference.
  • Be provided with real-time captioning.
  • Be offered different interview times or dates.

Learn more about applying and working with Transport

Get in touch

For questions not related to a specific role,