We oversee the procurement, contracts, accreditation and regulation of our operators. In doing so, we ensure the delivery of customer-focused services, and that freight is being moved from paddock to port and plate as efficiently as possible.
Sydney Metropolitan and Outer Metropolitan Bus Service Contract on time running results
There are about 9,400 kilometres of nominal route standard gauge rail across NSW, of which around 6,400 kilometres is operational.
Freight is worth $60 billion a year to the NSW economy - that's over 13 per cent of GDP.
Forecasts project the volume of freight to almost double over the next 14 years.
Together with our freight industry partners, we'll be moving over 780 million tonnes of goods around the state by 2031.
That's why we're dedicated to the freight task - it's so important to the people and economic viability of NSW. Find out more by reading the NSW Freight and Ports Strategy. (PDF, 33.54 MB)
Customer Satisfaction Index
Find out what over 17,000 customers said about public transport, roads, cycling and walking in the latest Customer Satisfaction Index.Find out more