Community transport operators
Programs
Commonwealth Home Support Program
The Commonwealth Home Support Program (CHSP) provides funding for older eligible individuals and is aimed at supporting individuals in staying independent and in their own home for longer. This funding is for the provision of community transport services via community transport providers.
Assessment for eligibility to receive CHSP support is managed by My Aged Care.
Community Transport Program
The Community Transport Program (CTP) assists individuals who are transport disadvantaged owing to physical, social, cultural and / or geographic factors. Individuals who do not qualify for other support programs may be eligible for community transport.
CTP is funded by the NSW Government and aims to address transport disadvantage at the local level via community transport organisations.
NSW Health’s Non-Government Organisations (NGO) Grants Program
NSW Health’s Non-Government Organisations (NGO) Grants Program supports the provision of non-emergency health-related transport programs that enhance access to health care by catering for the travel needs of people who are transport-disadvantaged. Transport for NSW administers the contract management of the NGO Grants Program (on behalf of NSW Health) for community transport organisations that hold a Community Transport Service Contract.
Community Transport Service Providers
Download a contact list of community transport service providers:
If you require access to Community Transport, find a local Community Transport Provider in your area.
These programs are administered by the Outer Metro and Community Transport team. Should you have any questions, please contact:
Service contract
Community Transport Service Contract documents are listed below and can be downloaded:
Should you have any questions or require clarification regarding the contract, please contact:
Resources
Community Transport Portal
- Community Transport Portal User Guide v2.3 (DOCX, 2.76 MB)
- Community Transport Reporting Requirements v1.4 (DOCX, 595.12 KB)
- Sample Files v1.2 (ZIP, 1.34 KB)
- KPI CSV Maker Jan-Jun 2021 v1.3 (ZIP, 75.97 KB)
- KPI CSV Maker Jul-Dec 2021 v1.4 (ZIP, 75.98 KB)
- KPI CSV Maker Jan-June 2022 v1.4 (ZIP, 75.95 KB)
- KPI CSV Maker Jul-Dec 2022 v1.5 (ZIP, 75.96 KB)
- KPI CSV Maker Jan-Jun 2023 v1.6 (ZIP, 75.96 KB)
- KPI CSV Maker Jul-Dec 2023 v1.7 (ZIP, 75.96 KB)
Asset Notification Form
Legislation (Acts and Regulations)
Relevant legislation includes:
Point to Point Transport
- Point to Point Transport (Taxis and Hire Vehicles) Act 2016
- Point to Point Transport (Taxis and Hire Vehicles) Regulation 2016
Passenger Transport
- Passenger Transport Act 2014
- Passenger Transport (Drug and Alcohol Testing) Regulation 2010
- Passenger Transport Regulation 2007
For further information please refer to the legislation website.
Country Passenger Transport Infrastructure Grants Scheme (CPTIGS)
The Country Passenger Transport Infrastructure Grants Scheme provides subsidies to support the construction or upgrade of bus stops in NSW.
Transport for Aboriginal communities
The Aboriginal Service Development Officer identifies transport issues that affect Aboriginal people, and provide advice and assistance.
Transport Access Regional Partnerships (TARP) grants program
The Transport Access Regional Partnerships (TARP) Grants Program has small scale funding available to support initiatives to improve service
Senior Managers
Transport for NSW – Regional Community Partnering