Community transport operators

Transport for NSW provides funding to community transport operators to provide services under two NSW government programs.

NSW Programs

Community Transport Program

The Community Transport Program (CTP) is funded by the NSW Government and aims to address transport disadvantage at the local level via community transport organisations.

CTP may assist individuals who:

  • are transport disadvantaged, with limited or no access to public/private transport options, owing to physical, social, cultural and / or geographic factors

AND

  • are not receiving transport through any other government-subsidised support programs. 

CTP is eligibility-based, with transport available to customers meeting program-specific eligibility criteria. Interested persons may contact their local Community Transport service provider to inquire whether they are eligible for CTP transport.

NSW Health’s Non-Government Organisations (NGO) Grants Program

NSW Health’s Non-Government Organisations (NGO) Grants Program supports the provision of non-emergency health-related transport programs that enhance access to health care by catering for the travel needs of people who are transport-disadvantaged. Transport for NSW administers the contract management of the NGO Grants Program (on behalf of NSW Health) for community transport organisations that hold a Community Transport Service Contract.

Federal Program

Commonwealth Home Support Program (CHSP)

The Commonwealth Home Support Programme (CHSP) is an Australian government initiative that provides entry-level support services to help older people stay at home and remain independent. It is part of the Federal Government’s My Aged Care (MAC) program.

Effective 01-July-2025, CHSP is administered directly by the Commonwealth. Additional information is available by phone at 1800 200 422 or online at www.myagedcare.gov.au. 

Community Transport Service Providers

Download a contact list of community transport service providers:

If you require access to Community Transport, find a local Community Transport Provider in your area.

These programs are administered by the Community Transport team. Should you have any questions, please contact:

Service contract

The FY2025-27 Community Transport Service Contract (including Schedules and Attachments) is available for download:

Should you have any questions or require clarification regarding the contract, please contact: 

Resources

Community Transport Portal

Asset Notification Form

Legislation (Acts and Regulations)

Relevant legislation includes: 

Point to Point Transport

Passenger Transport 

For further information please refer to the legislation website. 

Country Passenger Transport Infrastructure Grants Scheme (CPTIGS)

Country Passenger Transport Infrastructure Grants Scheme (CPTIGS)

The Country Passenger Transport Infrastructure Grants Scheme provides subsidies to support the construction or upgrade of bus stops in NSW.

Transport for Aboriginal communities

The Aboriginal Funeral Transport Program

The Aboriginal Service Development Officer identifies transport issues that affect Aboriginal people, and provide advice and assistance.

Transport Access Regional Partnerships (TARP) grants program

Transport Access Regional Partnerships (TARP) grants program

The Transport Access Regional Partnerships (TARP) Grants Program has small scale funding available to support initiatives to improve service