Contact us

    Find out how to contact us.

    Transport for NSW
    18 Lee Street
    Chippendale NSW 2008

    View 18 Lee Street on Google Maps

    By phone
    Ph: (02) 8202 2200
    Fax: (02) 8202 2209
    Teletypewriter service for hearing and speech impaired: (02) 9268 2244

    By mail
    PO Box K659
    Haymarket NSW 1240

    Key business area contacts


    Roads and Maritime Services Parramatta office manages all enquiries related to:

    Taxi and hire car applications

    Taxi Transport Subsidy Scheme

    Bus licensing and accreditation

    Private vehicle conveyance

    For information related to driver licences and vehicle registrations contact Roads and Maritime Services


    Roads and Maritime Services website

    Service NSW

    Live Traffic

    By phone

    Enquiries and feedback 13 22 13

    Ph: (02) 9689 8888 or (02) 9691 8900

    Toll Free: 1800 227 774

    Road Incident and Hazard Reporting Line on 131 700

    Public transport


    Plan your trip

    Deaf, hearing or speech impaired customers contact the National Relay Service

    Find a transport operator

    Customer service centres and Transport Shops

    By phone

    Public transport info line 131 500

    Translating and Interpreting Service 131 450



    Opal website

    Find a retailer

    By phone

    Opal customer care - 13 67 25 

    Customer feedback


    General feedback form

    Public transport feedback forms

    Roads and Maritime Services feedback form   

    By phone

    General feedback 131 500

    Public transport 131 500 

    Roads and Maritime Services 13 22 13

    By mail

    Customer FeedbackTransport for NSW 18 Lee Street Chippendale NSW 2008 

    Community engagement

    General community engagement enquiries

    TfNSW Project Infoline 1800 684 490

    Construction Response Line 1800 775 465

    Project specific enquiries

    For enquiries and feedback in relation to specific projects contact the relevant Project Delivery Office 

    General enquiries

    For general enquiries use the General feedback form

    Industry stakeholder engagement

    Media enquiries



    By email

    By phone

    Transport Media (02) 8202 3760