Contact us
Find out how to contact us.
Address
Transport for NSW
18 Lee Street
Chippendale NSW 2008
View 18 Lee Street on Google Maps
By phone
Ph: (02) 8202 2200
Fax: (02) 8202 2209
Teletypewriter service for hearing and speech impaired: (02) 9268 2244
By mail
PO Box K659
Haymarket NSW 1240
Key business area contacts
Roads
Roads and Maritime Services Parramatta office manages all enquiries related to:
Taxi and hire car applications
Taxi Transport Subsidy Scheme
Bus licensing and accreditation
Private vehicle conveyance
For information related to driver licences and vehicle registrations contact Roads and Maritime Services
Online
Roads and Maritime Services website
By phone
Enquiries and feedback 13 22 13
Ph: (02) 9689 8888 or (02) 9691 8900
Toll Free: 1800 227 774
Road Incident and Hazard Reporting Line on 131 700
Public transport
Online
Deaf, hearing or speech impaired customers contact the National Relay Service
Customer service centres and Transport Shops
By phone
Public transport info line 131 500
Translating and Interpreting Service 131 450
Opal
Customer feedback
Online
Public transport feedback forms
Roads and Maritime Services feedback form
By phone
General feedback 131 500
Public transport 131 500
Roads and Maritime Services 13 22 13
By mail
Customer FeedbackTransport for NSW 18 Lee Street Chippendale NSW 2008
Sydney Metro Environmental Feedback Line 1300 911 278
Community engagement
General community engagement enquiries
TfNSW Project Infoline 1800 684 490
Construction Response Line 1800 775 465
Project specific enquiries
For enquiries and feedback in relation to specific projects contact the relevant Project Delivery Office
General enquiries
For general enquiries use the General feedback form
Industry stakeholder engagement
Media enquiries
Freight
By email
Transport for NSW Legal
To effect service of all legal documents issued by a court or tribunal (eg: subpoenas, claims, court orders) on Transport for NSW, please use the following address details:
The Proper Officer
Legal Services
Transport for NSW
Level 6
18 Lee Street
CHIPPENDALE NSW 2008
Email
TfNSWLegal@transport.nsw.gov.au
For other Transport cluster agencies please serve legal documents directly on that agency (eg: NSW Trains, Roads and Maritime Services, State Transit Authority, Sydney Metro, Sydney Trains).
General enquiries
For general enquiries use the General feedback form
Other government contacts
NSW Productivity Commission
For ideas to improve NSW Government services and productivity, please visit NSW Productivity Commission.
