Contact us

• Visit for customer driver licences and vehicle registrations in NSW.
• Visit for commercial, taxi and hire car applications or Subsidy Scheme, visit Point to Point Transport Commission.

Enquiries and feedback: 13 22 13
Ph: (02) 9689 8888 or (02) 9691 8900
Toll Free: 1800 227 774

• Visit for boating and marine licences, registrations or moorings in NSW

Enquiries and feedback: 13 12 36

To contact us with feedback, complaints, or questions about Transport services, please go to our new Contact Us page. 

General community engagement enquiries

• TfNSW Project Infoline 1800 684 490
• Construction Response Line 1800 775 465

Find NSW Government consultations happening in your community and share your opinions on new projects, services and government policy.

• View the open consultatons

• The Transport Infrastructure Industry Portal provides a single platform for transparent industry specific project information. It includes access to the Transport Infrastructure Pipeline 2027, providing details on infrastructure projects coming to market in the next five years.
• Visit our Transport Infrastructure Industry Portal

• For all freight enquiries, contact us by email atfreight@transport.nsw.gov.au

• For all media enquiries, visit ourNewsroom.
• Contact us via email at media@transport.nsw.gov.au

• For document standards feedback or enquiries, email standards@transport.nsw.gov.au.
• For AEO framework enquiries, email authorisationaudit@transport.nsw.gov.au.
• To be informed about upcoming Asset Management events, email assetmanagementengagement@transport.nsw.gov.au.

For direct contacts:

For General Asset Management enquiries, please use the link below: 
https://transportnsw.info/contact-us/feedback

• For ideas to improve NSW Government services and productivity, please visit NSW Productivity Commission.

Transport for NSW Chatswood

Level 5, Tower A, Zenith Centre
821 Pacific Highway
Chatswood NSW
Ph: 1800 684 490
Fax: (02) 9200 0290

View 821 Pacific Highway on Google Maps

Locked Bag 6501
St Leonards NSW 2065

Newcastle Regional Office

6 Stewart Avenue
Newcastle West
NSW 2302

View 6 Stewart Avenue on Google Maps

Locked Bag 30
Newcastle NSW 2300

Wollongong Regional Office

Block C, Level 3, 84 Crown Street
Wollongong NSW
Ph: (02) 4253 2600
Toll Free: 1800 049 961
No Fax

View 84 Crown Street on Google Maps

For all Subpoenas, notices to produce, or any other court order that requires the production of documents issued to Transport for NSW, Sydney Trains, NSW Trains, State Transit Authority or Sydney Ferries should be addressed to:

The Proper Officer
[The Agency]
PO Box K349
Haymarket NSW 1240

In order to ensure a subpoena or notice to produce is processed as soon as possible, please serve via email at subpoena@transport.nsw.gov.au.

As of 1 December 2019, by virtue of the Transport Administration Amendment (RMS Dissolution) Act 2019, Roads and Maritime Services (RMS) is dissolved and all of its functions, assets, rights (including immunities) and liabilities are transferred to Transport for NSW (TfNSW). All legal documents issued by a court or tribunal in respect to RMS’ former functions or information should be issued to TfNSW.

For subpoenas, notices to produce, or any other court order that requires the production of documents issued to other TfNSW agencies, please see below:

Point to Point Transport Commissioner

Address to: 
The Proper Officer 
Point to Point Transport Commissioner
PO Box 533
Burwood NSW 1805

Please serve at: P2PLegal@transport.nsw.gov.au

Sydney Metro: 

Address to: 
The Proper Officer
Sydney Metro
Level 43, 680 George Street
Sydney NSW 2000 

Please serve at: sydneymetrosubpoena@transport.nsw.gov.au 

Transport Asset Holding Entity of NSW (TAHE)

Address to: 
The Proper Officer 
General Counsel
PO Box K349
Haymarket NSW 1240

Please serve at: enquiries@tahensw.com.au

Conduct Money

For all subpoenas, conduct money of $55 is payable. 

Conduct money can be paid by bank transfer into the following account: 

Transport for NSW
BSB: 032-001
Account No: 170518
Financial Institution – Westpac Banking Corporation.

Please reference ‘Subpoena’ with the name of the issuing party and provide a copy of your receipt upon service. 

Service of Documents

Legal documents / other Court documents to Transport for NSW, Sydney Trains, NSW Trains, State Transit Authority or Sydney Ferries should be addressed to: 

The Proper Officer
[The Agency]
PO Box K349
Haymarket NSW 1240 

Legal documents can be served electronically at: CourtServices@transport.nsw.gov.au 

For legal documents / other court documents to other TfNSW agencies please see below: 

Point to Point Transport Commissioner
Address to: 

Legal Services 
Point to Point Transport Commissioner
PO Box 533
Burwood NSW 1805

Documents can be served at: P2PLegal@transport.nsw.gov.au

Sydney Metro: 
Address to: 

Legal Services
Sydney Metro
Level 43, 680 George Street
Sydney NSW 2000 

Documents can be served at: sydneymetrosubpoena@transport.nsw.gov.au

Transport Asset Holding Entity of NSW (TAHE)
Address to: 

The Proper Officer 
General Counsel
PO Box K349
Haymarket NSW 1240

Please serve at: enquiries@tahensw.com.au

Statutory Notices 

Statutory notices issued by a government agency to Transport for NSW, Sydney Trains, NSW Trains, State Transit Authority or Sydney Ferries should be addressed to: 

Manager, Information Access Compliance 
Transport to NSW 
PO Box K349
Haymarket NSW 1238

Statutory notices should be served electronically at: statnotice@transport.nsw.gov.au. 

TfNSW will endeavour to respond to a statutory notice within 20 working days from receipt, however timeframes may vary depending upon the nature and size of the request.