Contact us

Find out how to contact us.

Transport for NSW
18 Lee Street
Chippendale NSW 2008

View 18 Lee Street on Google Maps

By phone
Ph: (02) 8202 2200
Fax: (02) 8202 2209
Teletypewriter service for hearing and speech impaired: (02) 9268 2244

By mail
PO Box K659
Haymarket NSW 1240

Key business area contacts


Roads and Maritime Services Parramatta office manages all enquiries related to:

Taxi and hire car applications

Taxi Transport Subsidy Scheme

Bus licensing and accreditation

Private vehicle conveyance

For information related to driver licences and vehicle registrations contact Roads and Maritime Services


Roads and Maritime Services website

Service NSW

Live Traffic

By phone

Enquiries and feedback 13 22 13

Ph: (02) 9689 8888 or (02) 9691 8900

Toll Free: 1800 227 774

Road Incident and Hazard Reporting Line on 131 700

Public transport


Plan your trip

Deaf, hearing or speech impaired customers contact the National Relay Service

Find a transport operator

Customer service centres and Transport Shops

By phone

Public transport info line 131 500

Translating and Interpreting Service 131 450



Opal website

Find a retailer

By phone

Opal customer care - 13 67 25 

Customer feedback


General feedback form

Public transport feedback forms

Roads and Maritime Services feedback form   

By phone

General feedback 131 500

Public transport 131 500 

Roads and Maritime Services 13 22 13

By mail

Customer FeedbackTransport for NSW 18 Lee Street Chippendale NSW 2008 

Sydney Metro Environmental Feedback Line 1300 911 278

Community engagement

General community engagement enquiries

TfNSW Project Infoline 1800 684 490

Construction Response Line 1800 775 465

Project specific enquiries

For enquiries and feedback in relation to specific projects contact the relevant Project Delivery Office 

General enquiries

For general enquiries use the General feedback form

Industry stakeholder engagement

Media enquiries



By email

By phone

Transport Media (02) 8202 3760


Transport for NSW Legal

To effect service of all legal documents issued by a court or tribunal (eg: subpoenas, claims, court orders) on Transport for NSW, please use the following address details:

The Proper Officer
Legal Services
Transport for NSW
Level 6
18 Lee Street


For other Transport cluster agencies please serve legal documents directly on that agency (eg: NSW Trains, Roads and Maritime Services, State Transit Authority, Sydney Metro, Sydney Trains).

General enquiries

For general enquiries use the General feedback form


Other government contacts

NSW Productivity Commission

For ideas to improve NSW Government services and productivity, please visit NSW Productivity Commission.