Point-to-point reform case study
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Ridesharing services such as Uber, Taxify and Ola have literally transformed the transport landscape, not just here in NSW but all over the world.
In fact, iPart reported that 26% of NSW residents used at least one point-to-point transport services in 2015-2016, up 21% from the year before. Of those, 41% excusively used taxis, 20% used ride sharing whilst 39% took advantage of both. Across Australia 37% of customers reported using a ridesharing service in 2017 – a service type that relies heavily on technology that has been embraced by customers.
The emergence of these services has changed the point-to-point transport market forever, and we needed to undertake reforms to ensure customers could benefit from these new services.
In 2015 we worked with transport providers to efficiently implement industry-wide reforms that went beyond merely legalising rideshare services. We modernised regulation for point-to-point transport services - including hire cars, taxis and smaller buses - to enable a range of rideshare options for customers.
The regulatory framework in NSW is forward-thinking, giving industry greater autonomy to use new technologies and embrace point-to-point transport models in response to customer demand, while ensuring strict safety standards are met.