Keoride case study
Keoride delivers On demand transport services for people on the Northern Beaches of Sydney and across the Macquarie Park Innovation Precinct.
Customers can book a vehicle that will pick them up from their home, a designated pickup point, or nearest bus stop and take them directly to a transport hub.
The service is supplemented by intuitive technology. Trips can be booked through the Keoride App, via a web-based booking platform or by contacting Keoride by phone.
Keoride is operated by Keolis Downer, and together with AECOM, Via, GoGet, Data61 and Transport for NSW, have formed an enviable partnership. This partnership was awarded the Overall Smart City Project award at the 2018 Smart City Awards for its unrivalled ability to provide a faster and more personalised travel experience for the local community.
Since the trial began, 55,602 trips have been delivered across both Keoride services and customer feedback has been extremely positive. 96% of customers estimate that On Demand is a better option than their personal car, while 98% feel that it’s both safe and convenient.