Busways Commences as Operator for Sydney's North West

Busways North West will take over operating local bus services for customers in Sydney’s North West and parts of the Lower North Shore from Sunday 9 January.

Transport for NSW Chief Operations Officer, Howard Collins, said Busways North West will be responsible for delivering around 22,000 services each week, including two new all-day frequent services operating between both West Ryde and Chatswood and the CBD.

“Busways is an Australian owned family company which is currently running bus routes in Sydney’s West and the Hills District and will now operate in the North West and Lower North Shore,” Mr Collins said.

“Customers will benefit from a new fleet of 35 electric buses, replacing diesel buses that need to be retired, meaning cleaner, quieter and smoother rides for customers.

Charging infrastructure will be installed at the Willoughby depot to support the new fleet.

“Busways will also roll out enhanced CCTV and high-definition cameras across all its buses, allowing for real-time monitoring of on-board behaviour and faster response times to ensure the local community, customers and drivers are safe.”

Busways North West will deliver more than one million services a year for customers, saving taxpayers around $75 million over the eight-year contract.

All State Transit bus drivers and maintenance staff have been offered a two-year job guarantee under the new operator.

Transport for NSW will work closely with Busways North West on any improvements that can be made to the network in the coming years, with the Government continuing to regulate all routes, timetables, and fares, as well as retain ownership and control of the existing depots and buses.

Customers can plan their trip in advance at transportnsw.info.