New Rail Operation Centre opens

Published

A new era for rail travel in NSW is set to begin, with Australia’s first purpose-built rail operations centre at Green Square on track to be fully operational by the end of the year.

Minister for Transport and Infrastructure Andrew Constance unveiled the Rail Operation Centre (ROC), which will be the nerve-centre of the train network, with the first of 720 staff moving in today.

“The control centre will bring together all the critical operations teams under one roof,” Mr Constance said.

“This will improve coordination, lead to quicker response times to critical issues on the train network and help us better recover and keep trains moving for our customers.

“We will be able to provide customers with almost real time information and keep them updated throughout.

“The NSW Government has added up to 1,500 extra weekly train services in the last year to cater for the 1.3 million journeys being made each day and this will continue to grow.”

The ROC includes a digital screen which is the biggest in the Southern Hemisphere and bigger than the screen at NASA’s mission control centre.

At almost 33 metres long and four metres high, the screen allows controllers to monitor the network and pull up CCTV and multi-channel live streamed images to better understand incidents.

“The control centre will be able to track every train moving on the network,” Mr Constance said.

“The ROC will revolutionise rail operations in Australia. It’s a concept that has been operating successfully in cities like London and Tokyo, and now NSW will be the first state to roll it out.”

To view timelapse of ROC construction, click here