NSW Trains Media Releases in 2016
New ticket office hours at Albury Railway Station (PDF, 242.43 KB)
NSW TrainLink today announced new weekday ticket office hours for customers buying regional train and coach tickets at Albury Railway Station.
South and South Western NSW services affected by ARTC scheduled maintenance (PDF, 170.29 KB)
A number of NSW TrainLink Regional and Intercity services operating in southern and south western parts of NSW will be affected by scheduled trackwork being undertaken by the Australian Rail Track Corporation from 2-6 September.
NSW TrainLink services affected by ARTC industrial action (PDF, 167.25 KB)
Industrial action by employees of the federally run ARTC will mean several NSW TrainLink Intercity and Regional services will be replaced by road coaches and buses from tomorrow until Sunday.
Buses replacing trains for trackwork this weekend (PDF, 133.72 KB)
Customers are reminded to plan their travel this weekend as Sydney Trains and the Australian Rail Track Corporation (ARTC) carries out up to $3.5 million of essential maintenance and upgrade works.
No compromise to NSW TrainLink reservation system data (PDF, 187.58 KB)
An investigation of the NSW TrainLink online booking system has found no evidence of a compromise to any customer information, including credit card details.
UPDATE - NSW TrainLink investigates security compromise (PDF, 99.23 KB)
NSW TrainLink is continuing to investigate a security compromise of its online reservations system.
NSW TrainLink investigates security compromise (PDF, 48.51 KB)
NSW TrainLink has temporarily closed down its online Reservations System after its booking system was compromised.
Plan your journey now for Sydney's Vivid light festival (PDF, 235.21 KB)
NSW TrainLink is encouraging customers who travel on the Hunter and Central Coast and Newcastle Line planning a visit to Vivid Sydney to make their trip during the weekends of 3 to 5 June or 17 to 18 of June for the light festival.
Additional employment opportunities proposed for Dubbo (PDF, 130.73 KB)
There will be increased employment opportunities at Dubbo Station under a proposal by NSW TrainLink.
Modernising customer services across regional NSW train and coach services (PDF, 137.9 KB)
Modernising customer services - Questions and answers
NSW TrainLink today announced a proposal to modernise its regional services and provide better value for money for NSW taxpayers.
Review to focus on customer needs across regional NSW (PDF, 246.83 KB)
NSW TrainLink Chief Executive Rob Mason today said the regional train and coach operator is investing in new technology to make it easier for customers to get information and buy tickets online or over the phone.
The King is still alive and on his way to Parkes (PDF, 132.27 KB)
It is 38 years since Elvis left the building, yet hundreds of fans will again gather at Central Station today to farewell the NSW TrainLink Elvis Express as it sets off for Parkes to celebrate the music and life of “the King”.