Real-time bus tracking new reality for regional NSW


Customers in 17 centres across regional NSW will soon be able to track the arrival of their bus and get an indication of available seating in real time. 


Minister for Regional Transport and Roads Paul Toole said the real-time tracking technology will be installed in around 1000 buses across the State, commencing from late August, as part of phase two of the NSW Government’s Transport Connected Bus program.


“The technology has already been rolled out in Dubbo, Coffs Harbour and Bega with great results and we are excited to be expanding this program to another 14 regional centres including Wagga Wagga,” Mr Toole said.


“It will allow customers to track the location of the bus, its estimated arrival time at a stop, and how full the bus is.” 


Member of the Legislative Council Wes Fang said it was great news for Wagga Wagga visitors and residents with real-time tracking allowing customers to see exactly when their bus will arrive and its capacity.


“This will mean less time waiting at the bus stop and more time at your destination,” Mr Fang said.   


“Transport for NSW has partnered with CONSAT Telematics, a global leader in public transport telematics solutions, to deliver the vehicle tracking technology in collaboration with regional bus operators.”


Shaun Williams, Depot Manager at Busabout Wagga Wagga said local operators would also benefit from the roll-out with access to more accurate data and tools to improve services and keep buses running on time.  


“This technology will capture information about the number of customers getting on or off at a particular stop. This will give us a more accurate picture of how and when customers are travelling, which will make it easier for us to understand where service improvements need to be delivered,” Mr Williams said.


Phase two will see more informed travel choices in Albury, Armidale, Bathurst, Bomaderry-Nowra, Grafton, Griffith, Lismore, Orange, Parkes, Port Macquarie, Queanbeyan, Tamworth, Tweed Heads, and Wagga Wagga.


Customers travelling in regional NSW will be able to view reliable timetable information and real-time updates using the Transport for NSW Trip Planner tool at and other travel apps.