Stand back, look up, and stay rail safe
Sydney Trains Chief Executive Matt Longland said our safety team has picked up some scary incidents on our security cameras and they are a timely reminder for everyone to understand the possible risk of serious injury while commuting on the rail network.
“This footage released today for Rail Safety Week shows us far too many instances of customers rushing for trains, being distracted by their devices, and hurting themselves unnecessarily on the rail network.
“In the past year we’ve had 499 incidents of slips, trips, and falls around stations as well as another 604 incidents of commuters falling down stairs and escalators as they rush to catch a train. These numbers are far too high – even one is too many.
“I’m asking all customers to put their safety first. We want you to get to your destination on time and safe and sound. These accidents could be easily avoided. Some of these incidents occur while people have their hands full of items, are travelling with a bike, or are looking at their phones or fiddling with headphones.”
“The safety of our staff and customers is our top priority on the rail network and our frontline staff do a fantastic job, but it’s so important that customers don’t get complacent.”
“Customers should remember that trains and stations can be dangerous when you are distracted or in a hurry.”
“The best way to stay safe is to plan your journey allowing plenty of time, turn off devices while making your way to a train, stay well behind the yellow line, listen to our station staff, and follow the safety rules,” Mr Longland said.
“Remember we are here to help you. For anything you need, our amazing frontline staff are there to help you should you need it.
NSW TrainLink Chief Executive Dale Merrick reminded customers on the regional and intercity networks to be particularly vigilant around level crossings.
“Accidents at level crossings can be devastating for those involved including entire communities and our people. The impacts on all can be lasting.”
“Trains can’t swerve, and it can take up to 14 football fields for one to stop in an emergency.’’
“We remind our customers, whether on foot or in a vehicle, to pay attention to signs, road markings, boom gates and flashing lights, to take care and watch out for trains’’ Mr Merrick said.
Rail Safety Week is an annual initiative of the TrackSAFE Foundation held in Australia and New Zealand to promote safe rail practices. It unites the rail workforce, police, government, and community groups by encouraging commuters to be aware and alert while travelling on and around the rail network.