TrainLink introduces nation-leading accessible emergency information, supporting a more inclusive NSW

The state’s regional train operator NSW TrainLink is improving access to safety information with updated and inclusive materials designed to inform passengers of all abilities and needs on what to do in an emergency.

The new suite of safety materials gives updated clear, specific guidance on emergency procedures such as locating exits, using help buttons and evacuating safely. 

The materials include an animated video, audio announcements both on board and on platforms, revised onboard safety cards and information at stations including posters, digital screens and signs.

For the first time, onboard safety briefing cards on NSW TrainLink trains are available in Braille for those with vision impairment and Easy Read format which is in simplified language for people with intellectual disabilities.

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