NYE on the Cahill Expressway 2024 - Accessibility and Disability Frequently Asked Questions

I require accessibility/disability seating. How do I apply for this? 
Individuals who would like to attend NYE on the Cahill Expressway are welcome to enter the ballot. The Ballot closes on Friday 4th October 2024 at 11:59pm. Ticket allocation is limited to five people per entry. When applying for tickets online, make sure you enter the dedicated Accessibility/Disability Viewing Area Ballot. 

Who is eligible to register for the accessibility/disability area? 
People who identify as a person with disability that includes a physical, sensory, or cognitive disability. People who also have limited mobility (wheelchair users and those who use mobility aids like a scooter or walking frames etc) are eligible to register for the accessibility/disability viewing area. 

Are seats provided? 
Seats are provided in the accessibility/disability viewing area. 

Does NYE on the Cahill Expressway 2024 have space allocated for wheelchair users? 
Yes. An accessibility/disability viewing area and wheelchair accessible toilet facilities will be available at the event. To apply for accessibility/disability tickets make sure you enter the dedicated accessibility/disability viewing area ballot. 

Can I change to an accessibility ticket? 
If you have been successful in securing tickets but have accessibility requirements, please contact us directly at enquiries@nyecahillexpressway.com.  

I’ve been injured, can I change my tickets? 
If you have been successful in securing tickets but have accessibility requirements, please contact us directly at enquiries@nyecahillexpressway.com. 
 
Is there a map of the accessibility/disability viewing area? 
You will receive a map and details about the event on your tickets. 

Will there be staff to assist people registered in the accessibility/disability viewing area on the night? 
For additional assistance on the evening please defer to a staff member wearing a pink vest. 

What are the transport arrangements for people with disability or those with limited mobility at the event? 
If you have been successful in securing tickets for the accessibility/disability viewing area, you will be contacted directly by email to confirm your ticket and transport arrangements. Please check your inbox and spam folder regularly. 

What are the closest public transport hubs to the gate entry? 
Martin Place station is about 1 kilometre away from the site on a flat surface. St James station is 1.5 kilometres away from the site on a flat, paved surface. There is no access via Circular Quay station due to pedestrian street closures. 

What are the site conditions? 
The Cahill Expressway is accessible for prams and wheelchairs. As a working roadway, some areas of the expressway have uneven and rough surfaces. If using a wheelchair, please use caution when traversing these areas. There is a steep incline from the Macquarie Street entry to the viewing area. Wheelchair accessible toilets are available adjacent to the viewing area. Security and first aid will be on site. BYO food is permitted, and food / soft drinks are available for purchase. 

What is the site access? 
Patrons making their own way to the event will access via the event entry at the corner of Conservatorium Road and Macquarie Street. The viewing area is 700 metres from the entry point including a steep incline of approximately 220 metres. If you have been successful in securing tickets in the accessibility/disability viewing area, you will be contacted directly by email to confirm your ticket and transport arrangements. Please check your inbox and spam folder regularly. 

Are there recharge areas for electric wheelchairs and scooters on the deck? 
No. 

Are there any captioning services while viewing from the deck? 
There will be a digital screen in the accessibility/disability viewing area with key messaging captioned on screen. 

Will I be required to wear a wristband? 
We require all accessibility guests to wear wristbands for entry to the accessible viewing area. 

Are assistance animals allowed into the event area? 
Only authorised assistance animals will be permitted within the event. Please register your assistance animal prior to attendance by emailing enquiries@nyecahillexpressway.com.