NYE on the Cahill Expressway 2025 - Frequently Asked Questions
Ballot and Ticketing
Who is Oztix?
Oztix is an Australian owned and operated independent online ticketing company that sells tickets for events on behalf of artists, venues, festivals, and event promoters. Oztix has been engaged to manage ticket services for the NYE on the Cahill Expressway 2025 event.
Will I require an Oztix account?
You do not require an Oztix account to register for the ticket ballot. If you are successful in securing tickets, you will need to create a free Oztix account.
Do I have an Oztix account already?
If you have previously purchased tickets through Oztix, you will already have an Oztix account.
If you have an existing account, the website will notify you. If you can't remember your password, you can reset your password via your registered email address.
When will I know if I was successful in the ballot?
If successful, you will be emailed between 13 October and 5 December 2025. You will be asked to ‘redeem’ or ‘decline’ your tickets. You will then have two weeks to redeem your tickets (up to 5). If you do not redeem within two weeks, the tickets will go back into the draw. Please check your inbox and spam folder regularly.
When will I receive my tickets?
Tickets are sent via email immediately after the redemption process has been completed. If tickets are not received within 2 hours after the redemption process was completed, please log into your Oztix account, and ensure the process was completed in full. Please check your inbox and spam folder regularly. Unsuccessful applicants will be notified on Monday, 8 December 2025.
How many tickets can I request?
You do not need to specify a number of tickets when you enter the ballot. You only need to select the session time you would like to attend (either 9pm or midnight). If you are contacted as a ballot entry winner, you will be asked to redeem your tickets. At that point, you will be able to redeem up to five (5) tickets to your chosen session.
How many tickets are available?
There are approximately 3,600 tickets available for each session. Successful ballot entrants will be drawn at random until there are no tickets left.
How many accessible tickets are available?
There are approximately 300 accessible tickets available. Successful entrants will be drawn at random until there are no tickets left. If successful, you will be able to redeem up to five (5) tickets.
When does the ballot close?
11:59pm Friday, 3 October 2025.
Do I have to be an NSW resident to enter the ballot?
Yes.
What information will I need to enter?
To enter the ballot, you will need a valid email address, your name, a mobile number, and your post code.
How many times can I enter the ballot?
You can only enter the ballot once. Multiple entries from the same email address or alternative email address owned by the same person will be deemed ineligible.
How much do the tickets cost?
All tickets to the event are free.
I have been allocated tickets but can no longer attend. Can I give my tickets away?
No. Tickets are not transferrable. Please select the option to decline your tickets in the successful applicant notification email sent or contact Oztix on 1300 762 545.
What if I can no longer attend?
If you have redeemed your tickets but can no longer attend, please contact Oztix on 1300 762 545 so we can redistribute your tickets.
Can I request additional tickets?
No. You can only redeem up to five (5) tickets for your chosen session. All other tickets have been allocated.
I found tickets for sale online – will these tickets be accepted at the event?
No. Any ticket found for sale online will be cancelled by Oztix and reissued to a valid ballot entrant.
Am I able to pick up my tickets in person?
No. You will need to print your tickets and bring them with you to the event.
Entry and Transport
Is event parking available?
No. Please visit https://transportnsw.info for information on how to plan your trip.
Is public transport included in my ticket?
No. For more information on public transport options please visit https://transportnsw.info.
Where is the nearest taxi rank?
Road closures are in place throughout the CBD on New Year’s Eve. You are encouraged to utilise public transport. Please plan your trip ahead of time https://transportnsw.info.
Where is the event entry?
Entry to the event is located on the corner of Conservatorium Road and Macquarie Street. You will be required to queue on the grassed area adjacent to Macquarie Street prior to entry. There is NO access via Cumberland Street Steps, Macquarie Street Steps, the Royal Botanic Gardens Walkway, or the Circular Quay Elevators.
What time does the event start?
Sessions open to patrons at 6:30pm for the 9pm fireworks and 9:45pm for the midnight fireworks. Entry to each session closes 15 minutes prior to the fireworks display. You will be required to pack up and exit immediately after the fireworks display has concluded for both sessions.
What time can I queue for the event?
You can queue for each session from within the grassed area adjacent to Macquarie Street prior to entry. Queuing opens to patrons at 3:00pm.
Security and Prohibited Items
Will there be security on site at the event?
Yes.
What is the security process at the entry?
All guests and their belongings will be subject to a search by licenced security staff on entry to the venue. On arrival you will be asked to show your ticket before entering the queueing area adjacent to Macquarie Street. Before entering the event site your belongings will be thoroughly searched and your ticket will be scanned. An express lane is available for patrons not carrying bags and other personal items.
What if I’m caught trying to bring in prohibited items?
If prohibited items are found, you will be refused entry to the event.
Are pass outs allowed?
No. Once inside the venue, pass outs are not allowed. Should you need to leave before the end of the event you will not be allowed to re-enter.
Can I bring alcohol into the event?
No - this is an alcohol-free event.
Are there any restrictions on what I can bring into the event?
Yes. Please see below list of prohibited items:
- Glass, cans, or metal containers
- Alcohol or illicit drugs
- Any liquids – empty plastic bottles can be refilled with water for free inside the event
- Bags / backpacks larger than A3 in size
- Hard shell eskies and picnic baskets or cooking appliances
- Metal utensils
- Folding chairs greater than 15cm when collapsed (beach chair)
- Furniture – Including tents, gazebos, or inflatables
- Drones, professional cameras, recording equipment, tripods, and selfie sticks
- Sporting equipment – including balls, bicycles, or skateboards etc
- Musical instruments
- Umbrellas
- Fireworks or explosives
- Weapons of any kind
- Animals - excluding authorised assistance animals
- Clothing, banners, or flags that may be deemed offensive or inappropriate advertising materials
- Any items deemed to present a safety risk by event security
- Anything else deemed by event management to cause nuisance or offence.
Can I bring my own food and drinks in?
Outside food is permitted into the event although you are encouraged to check the full prohibited items list for restrictions on bag sizes, glassware, utensils etc. No liquids of any kind are permitted through the entry gates. However empty bottles can be filled for free within the event and non-alcoholic drinks can be purchased.
Can I smoke at the event?
No. The event is smoke free.
I need to bring medication into the event with me – is this allowed?
Yes. Please ensure the medication remains within its original packaging and you notify event security at entry of any sharps or other medical items within your belongings.
Will there be medical on site?
Yes. Please advise event security immediately if you require assistance.
What happens if my child is lost?
Please stay calm and report to event security immediately. Are animals allowed into the event area? Only authorised assistance animals will be permitted within the event. Please register your assistance animal prior to attendance by emailing enquiries@nyecahillexpressway.com
General Event
What kind of food and beverages are available on the night?
A range of food and non-alcoholic beverages are available within the event. For specific menu or dietary enquiries please contact enquiries@nyecahillexpressway.com.
Will there be vegetarian, vegan and gluten free options?
Yes. However, should you have severe food allergies we recommend bringing your own food items with you.
Is there a bar inside the event for purchasing alcohol?
No. This is an alcohol-free event.
Will there be an ATM on site?
No. Please ensure you come prepared.
Will there be free water available within the event?
Yes. Bottle re-fill stations will be available in both queueing and event areas.
Will there be toilets within the event?
Yes. Unisex and accessible toilets are available within the event site.
Will there be nappy changing facilities at the event?
Yes.
Will there be entertainment at the event?
Yes. A range of free family friendly entertainment activities will be at the event.
How does the weather affect the event?
The event will proceed unless it is unsafe to do so. You are encouraged to come prepared for the forecasted weather as neither the queueing or event areas have shade or shelter. We recommend bringing a rain jacket as umbrellas are prohibited. There is a chance the fireworks may not proceed if weather interferes.
Is there a dress code for the event?
No – however we recommend you check the weather forecast and dress accordingly. As no pass outs are permitted you are encouraged to come prepared.
Where can I find a schedule of the night?
If you look on sydneynewyearseve.com there is a schedule of the fireworks for NYE.