Transport Connected Bus Portal

The Transport Connected Bus (TCB) Program is delivering state-of-the art vehicle tracking and automatic passenger counting technology across contracted buses in rural and regional NSW.

This technology provides customers with real-time trip information and provides Transport for NSW (TfNSW) and bus operators with access more accurate data and tools to improve services and keep buses running on time.

Customers travelling in regional NSW will, for the first time, be able to view reliable timetable information and real-time trip updates using the Transport for NSW Trip Planner tool and other third-party public transport apps.

Frequently asked questions

Transport Connected Bus Program Customer FAQ Phase 3 (PDF, 524.32 KB)

Transport Connected Bus Program Operator FAQ phase 3  (PDF, 462.58 KB)

Female bus driver at the wheel smiling

Bus Operator Journey

Understand the steps involved in the Operator Journey, from the Information Session, through hardware installs, and data capture to go-live​.

View of Transport Connected Bus - driver console

Driver Console

As part of the TCB roll out, every bus will be fitted with a Driver Console.

View of Transport Connected Bus - traffic studio

Traffic Studio

Traffic Studio is a Windows-based application to assist Operators manage their fleet.

Bus Operator training materials

OT Connect quick links

Log issues via OT Connect to:

  • report any issues with the hardware or software
  • request additional training or general assistance
  • report any issues with automatic passenger counting
  • report issues with real time data collection or real time tracking. 

Please contact your TfNSW Contract Manager for contractual matters.

TCB - OT Connect self service portal user guide (PDF, 2.22 MB)​​​​​​

 

Contact us

If you have any questions about the TCB project please contact us at tcb.team@transport.nsw.gov.au