Community engagement
Transport for NSW (TfNSW) strives to engage with customers and the community to understand their needs and consider these when making decisions. In undertaking community and stakeholder engagement activities, our goals are to:
- Enhance its transparency and public accountability.
- Ensure that its decision-making is inclusive of diverse community ideas and opinions.
- Ensure that its strategic planning, project development, and service delivery meets the balance of community needs and expectations.
- Create a more efficient organisation based on collaborative decision-making and enhanced public trust.
Transport for NSW engages the community through activities such as public meetings and workshops, online forums and community discussion groups, media announcements, letterbox drops and newsletters, site open days, advisory committees, surveys and questionnaires and this website.
We also participate in a range of significant advisory groups and committees to remain informed about reports, reviews, impact statements and inquiries that are relevant to its operations and operating environment.
Proposals for large development projects, such as major road developments, are placed on public display at the concept stage and public meetings are held to enable affected people to voice their opinions. In addition, public opinion is sought during the preparation and evaluation of Environmental Impact Statements.
Transport for NSW reviews our policies, processes and guidelines which support effective communication and engagement with our many stakeholders.
Sponsorship statement
Transport for NSW sponsors a range of programs that assist in delivering its objectives including NSW Bike Week and The Young Engineer Awards.
Related information
Stakeholder and community engagement
Have Your Say - community consultations taking place throughout NSW