Byron Bay Interchange


Project overview

The Byron Bay Interchange is being delivered as part of the Transport Access Program, a NSW Government initiative to provide a better experience for public transport customers by delivering accessible, modern, secure and integrated transport infrastructure across the state.

As part of the program, the Byron Bay Interchange Upgrade would aim to provide an interchange precinct that is accessible to those with a disability, limited mobility, parents/carers with prams and customers with luggage.

Key benefits

  • a heritage-sympathetic bus shelter design
  • an allocated area for kiss and ride and taxi services
  • an accessible parking space
  • allocated seating space for those with reduced mobility
  • a new amenities building with a family accessible toilet and ambulant toilet
  • an upgraded pedestrian crossing to formally link to the Town Centre
  • upgrades to the heritage water tower, including stabilisation works
  • landscaping using native species
  • three dedicated coach and bus bays
  • an additional bay for shuttle and mini-bus services.

Project status

The public display period for community feedback has now closed. Thank you to everyone who provided feedback during the recent community consultation period. Information about the feedback received during this period and how it was considered will be detailed in the project Determination Report, which will be available in the coming months.

Stakeholders who provided feedback will receive a letter with further information about their submission.

Project history

In November 2018, Transport for NSW submitted an S60 Application to the Office of Environment and Heritage (OEH) to seek approval on the proposed design and works of the interchange. The S60 is a set of conditions that help to mitigate the loss of heritage items and heritage significance of a site during major work.

In January 2019, the application went on exhibition for public comment for four weeks. Several submissions from the community and other stakeholders were received relating to the site’s heritage significance and opportunities for consultation. The S60 Application was approved by OEH in April 2019.

As a result, the Review of Environmental Factors (REF) was updated with consideration of the submissions previously received and the conditions outlined in the S60 approval. The updated REF was on display for public viewing and comment from Thursday 23 May until Thursday 6 June 2019.

The REF and supporting documentation was available for viewing at the Byron Bay Shire Council, Byron Bay Library, Transport for NSW’s Office, and digitally on this web page. Stakeholders and the community were invited to submit feedback on the proposed designs during the public display period.

Key themes that emerged were:

  • General support for the project 
  • Questions raised about how the interchange will impact the look and feel of the area
  • Requests for the heritage significance of the area to be carefully considered 
  • Suggestions regarding safety, security and weather protection 

All feedback submitted during the public display period will be considered by the project team during the determination of this project. This feedback will be kept in accordance with our privacy obligations.

No personal information will be identified in the Determination Report.

Respondents who have provided contact details will receive notification from Transport for NSW once the project has been determined, including information about how their feedback was considered. 

Next Steps

Submissions received during the public display period are currently being studied by the project team, and will be formally responded to in a Determination Report. The report will also state whether the project has received planning approval to proceed, and specify the conditions of approval. An update will be provided to the community once a decision has been made.  

Keep in touch

If you would like to receive project updates please contact us on 1800 684 490 or email


Community notifications

Planning documents