Focusing on changing the game

Embracing technology and innovation to truly take transport into the future is our goal. We want to be a global leader and connect people with places like never before.

To achieve this we are focusing on:

  • Digital engagement channels with our customers: personalised, two-way interactions; flexible On Demand mobility options; and customer-centric information services for trip planning, wayfinding and things to do along the way.
  • Frictionless access and payments: seamless mobility-as-a-service for commuters as well as easy to access travel options for visitors to our cities and regional areas.
  • Connected and Automated transport platforms: accelerated take up of connected and automated vehicles for better congestion and incident management, safety and network performance.
  • On Demand public transport: trialling On Demand services as a key element of the planning and development of the precincts of tomorrow.
  • Intelligent and adaptive transport networks: more informed customers, transport planners, transport operators and the wider industry ecosystem, all connecting safely and securely in a dynamic, On Demand, transport marketplace.
  • Sustainable transport solutions that help build successful places: safe, efficient and responsive freight and passenger transport as the essence of stronger communities and more desirable places across NSW, including electric vehicles and charging points, alternative fuels and network operating efficiencies, and improved mobility access, flexibility and sharing.