Real time tracking on 1800 more regional buses


Around 1800 more buses in regional NSW are to be fitted with smart technology that will allow bus users to get real-time trip information at their fingertips.

This will mean the entire NSW fleet of Transport’s contracted buses will be able be tracked, and passengers can access data at the tap of an app to help them plan their journey.

The rollout of Phase 3 of the Transport Connected Bus program is under way and buses in eight areas across the state will be progressively fitted with GPS tracking devices and automatic passenger technology.

The technology allows passengers to use various apps such as Transport for NSW’s Trip Planner to find out where their bus is in real time, how soon it is due to arrive and how full it is.

The technology is already available in Sydney and 16 regional towns and cities and is now being rolled out to more locations around the state.

Phase 3 of the program is its biggest uplift yet in regional NSW, following Phases 1 and 2 which saw 283 and 921 vehicles fitted respectively.

The first areas to be rolled out under Phase 3 are the Hunter and Lower North Coast and North Coast regions where 630 buses are getting the technology installed.

Other regions to be included in the new rollout are New England North West, Central West and Orana, Far West, Riverina Murray, Southern Tablelands and Ulladulla and South East and Tablelands. Dates and names of towns where the installations will take place will be communicated closer to the time. 

Transport Connected Buses are already operating in Orange, Bathurst, Dubbo, Bega, Queanbeyan, Greater Nowra, Wagga Wagga, Albury, Griffith, Parkes and Forbes, Tamworth, Port Macquarie, Coffs Harbour, Armidale, Grafton and Tweed Heads.

Since July 2020, more than 1.5 million trips have been tracked across the state.

The data collected from the program also helps bus operators with accurate data and tools to improve services and keep buses running on time, and will assist Transport for NSW plan for future improvements to services.

More about the Transport Connected Bus program here.

Learn about using use the Transport for NSW Trip Planner tool at or other apps at

Read the full media release here (PDF, 133.31 KB).