Transport Connected Bus Program
Project overview
The Transport Connected Bus (TCB) Program delivered state-of-the-art vehicle tracking and automatic passenger counting technology across contracted buses in rural and regional NSW.
This technology provides passengers with real-time trip information and TfNSW and bus operators with access to more accurate data and tools to improve services and keep buses running on time.
TCB is now fully operational across more than 3,000 contracted buses serving rural and regional communities across NSW.
Phase 1 of the program went live in July 2020, delivering real-time information for around 300 connected buses across more than 430 regular and school services in Bega, Dubbo and Coffs Harbour.
Phase 2 of the program went live in September 2022, delivering real-time information for an additional 1000 connected buses across 1500 regular and school services in 14 regional areas.
Passengers in Albury, Armidale, Bathurst, Forbes, Greater Nowra, Grafton, Griffith, Orange, Parkes, Port Macquarie, Queanbeyan, Tamworth, Tweed Heads, and Wagga Wagga are now able to use digital timetable information and real-time updates to help plan their journeys.
Phase 3 of the program completed rollout in April 2025, delivering real-time information for an additional with 1738 connected buses across 1937 regular and school services in rural and regional NSW.
Passengers across rural and regional NSW are now able to use digital timetable information and real-time updates to help plan their journeys.
Transforming regional bus travel and the customer experience
The TCB Program has transformed regional bus travel by equipping all Regional and Rural Bus Service Contracts (RRBSC) buses with state-of-the-art real-time vehicle tracking and automatic passenger counting technology. Passengers travelling in regional NSW can now access reliable timetable information and real-time trip updates through the Transport for NSW Trip Planner and a range of third-party public transport apps.
Parents can track their child’s school bus in real time, including its current location, estimated arrival time at each stop, and an indication of how full the bus is—providing greater peace of mind and visibility.
With this new functionality, passengers can now:
- view interactive maps, full timetables, and service updates at transportnsw.info
- track real-time bus locations and predicted arrival times
- see how full the next bus service is before it arrives.
This enhanced experience brings greater convenience, confidence, and control to regional public transport travel.
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TCB in the media
- Real-time trip updates and digital timetables for Armidale, Bathurst and Port Macquarie
- Real-time bus tracking coming to Grafton
- Queanbeyan and Wagga Wagga receive real-time bus trip information
Still have questions?
Feel free to contact the TCB program team at: TCB.Team@transport.nsw.gov.au