Point to Point Transport Reforms
The NSW Government is making changes to the taxi licensing framework and providing financial assistance to taxi licence owners that are most impacted by the changes.
Further information is available here
Rank and hail taxi fares order
Transport for NSW sets the maximum fares for rank and hail taxi services that operate in NSW. Fares for booked services (including booked taxi services) are not regulated, other than trips using the Taxi Transport Subsidy Scheme.
The Fares Order (PDF, 215.35 KB) commenced on 1 July 2023.
From 1 January 2023, maximum fares increased by 10 cents on each of the distance charges set out in the fares order.
From 1 July 2023, the Passenger Service Levy increased to $1.20. Further information about the levy is available here.
Fare calculation devices
The Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017 contains rules for fare calculation devices (or meters) used in taxi vehicles in NSW.
All taxis in NSW are required to have security cameras. Taxis used to provide a taxi service in the Metropolitan, Newcastle or Wollongong transport district or within the Central Coast local government area, and that ply or stand for hire on a road or road related area, must be fitted with an approved vehicle tracking device and duress alarm.
The Taxi Security System Specifications provides the technical specifications for approved security cameras, duress alarms and vehicle tracking devices that may be fitted to a taxi in NSW.
The Safeguards for the Use of Security Camera Systems outlines the standards for the access, handling, storage and transferring of video recordings made by security cameras installed in taxis.
Taxi camera systems which were compliant under the previous rules (PDF, 258.51 KB) can still be used, but these new specifications will allow more modern technologies to be used to replace legacy camera systems.
- Taxi Security System Specifications (PDF, 477.37 KB)
- Safeguards for the Use of Security Camera Systems (PDF, 163.32 KB)
Taxi Licence Category and WAT Licence Fee Determinations
Under the Point to Point Transport (Taxi and Hire Vehicles) Act 2016, Transport for NSW determines the categories of taxi licences that may be issued by the Point to Point Transport Commissioner, and also determines the licence fee for a wheelchair accessible taxi licence.
Two determinations were made on 9 November 2017:
- Notice under section 50(2) Categories of Taxi Licences (PDF, 80.11 KB)
- Notice under section 63(4) Licence Fee for a Wheelchair Accessible Taxi Licence (PDF, 7.84 KB)
Referrals to IPART
The Minister administering the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 may make a referral to the Independent Pricing and Regulatory Tribunal (IPART) for an investigation and a report making recommendations as to the fares for taxi services.
Previous IPART reports are available on its website.