The Point to Point transport financial assistance scheme closes 31 May 2023.

Applications received after 31 May 2023 will be assessed on a case by case basis. Please use the online form to request information regarding late applications.

Our call centre staff are here to assist you with your application for financial assistance. They aim to be as polite and as helpful as possible.

However, shouting, swearing, insulting or abusive behaviour or language will not be tolerated under any circumstances. Calls will be terminated immediately.

For assistance with your application for financial assistance please call 131 727.

User Guide

Taxi Licence Owner Financial Assistance online application system

This user guide is designed to help taxi licence owners through each step of the online application system for financial assistance.

Download the Application Process User Guide

Video demonstrations

Taxi Licence Owner Financial Assistance online application system

A series of video demonstrations of the online application have been prepared to assist you in completing your application. 

  1. Create an account
  2. Enter licence owner details
  3. Proof of Identity: Individual and Corporate Owners of Eligible Licences
  4. Proof of Identity: Joint Owners of Eligible Licences
  5. Submit application for financial assistance

Joint Taxi Licence Owner Authority

You can download a copy of the joint holders authority form here (PDF, 112.1 KB). You will need to complete this form to demonstrate that the person submitting the application for financial assistance has been authorised to do so by all the joint owners of an eligible licence.

Fact Sheets

Fact sheets - Arabic

Fact sheets – Simplified Chinese

Facts sheets - Greek

Facts sheets - Vietnamese

Business advice and support

Service NSW for Business provides free, personalised support to start, run and grow your business, and adapt and recover in times of change. 
Service NSW Business Connect provides small businesses with free, tailored business advice from independent Business Connect advisors in one-on-one sessions. Businesses can gain practical insights and develop business skills by attending events and accessing resources on a range of topics. Multicultural support is also available in Arabic, Cantonese, Korean, Mandarin and Vietnamese.  
To access tailored advice and free events to support your small business, visit the Service NSW website and search ‘Business Connect’ or call 13 77 88 to learn more.  
For assistance with your Taxi Licence Owner Financial Assistance online application please call 131 727.

Letters sent to taxi licence owners

A letter was sent to all taxi licence owners on 22 December 2022 - view a copy HERE (PDF, 158.52 KB).

A second letter was sent to taxi licence owners advising that the application period opens 1 February 2023 - view a copy HERE (PDF, 135.81 KB).


More information