Finassist
The Point to Point transport financial assistance scheme closed 31 May 2023.
Transport for NSW will consider late applications for eligible licence owners. If you did not complete an application before 31 May 2023, please complete an application. After an application is submitted Transport for NSW will contact you to discuss the reason for your late application.
Call Centre Update
Please note that from Friday 30 June 2023 you will be able to contact us using the contact form below.
We will no longer be able to offer dedicated telephone support.
We would like to remind all applicants to please treat our team with respect. Our team is here to help you. We will not tolerate any verbal abuse towards our team.
User Guide
Taxi Licence Owner Financial Assistance online application system
This user guide is designed to help taxi licence owners through each step of the online application system for financial assistance.
Download the Application Process User Guide
Video demonstrations
Taxi Licence Owner Financial Assistance online application system
A series of video demonstrations of the online application have been prepared to assist you in completing your application.
- Create an account
- Enter licence owner details
- Proof of Identity: Individual and Corporate Owners of Eligible Licences
- Proof of Identity: Joint Owners of Eligible Licences
- Submit application for financial assistance
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Joint Taxi Licence Owner Authority
You can download a copy of the joint holders authority form here (PDF, 112.1 KB). You will need to complete this form to demonstrate that the person submitting the application for financial assistance has been authorised to do so by all the joint owners of an eligible licence.
Fact Sheets
Fact sheets - Arabic
Financial Assistance for Taxi Licence Owners – Arabic Translation
Proof of identity for taxi financial assistance – Arabic Translation
Fact sheets – Simplified Chinese
Financial Assistance for Taxi Licence Owners – Simplified Chinese Translation
Proof of identity for taxi financial assistance – Simplified Chinese Translation
Transition for Taxi Licence Holders – Simplified Chinese Translation
Facts sheets - Greek
Financial Assistance for Taxi Licence Owners – Greek Translation
Proof of identity for taxi financial assistance – Greek Translation
Facts sheets - Vietnamese
Financial Assistance for Taxi Licence Owners – Vietnamese Translation
Proof of identity for taxi financial assistance – Vietnamese Translation
Transition for Taxi Licence Holders – Vietnamese Translation
Business advice and support
Service NSW for Business provides free, personalised support to start, run and grow your business, and adapt and recover in times of change.
Service NSW Business Connect provides small businesses with free, tailored business advice from independent Business Connect advisors in one-on-one sessions. Businesses can gain practical insights and develop business skills by attending events and accessing resources on a range of topics. Multicultural support is also available in Arabic, Cantonese, Korean, Mandarin and Vietnamese.
To access tailored advice and free events to support your small business, visit the Service NSW website and search ‘Business Connect’ or call 13 77 88 to learn more.
Letters sent to taxi licence owners
A letter was sent to all taxi licence owners on 22 December 2022 - view a copy HERE (PDF, 158.52 KB).
A second letter was sent to taxi licence owners advising that the application period opens 1 February 2023 - view a copy HERE (PDF, 135.81 KB).