Case Studies and Research

Case studies to help inform great places

We’ve collated case studies, research, and community insights to share and build knowledge across local councils, state agencies and industry. We aim to inspire more, better and activated quality places and these case studies are practical tools for capturing lessons learned and sharing insights gained through experience. The research and community insights build an evidence base to inform new thinking and tailored approaches in place initiatives.

• Case studies: Ideas for creating places that feel safer for women, girls and gender diverse people: A selection of case studies from across NSW, Australia and the world to provide ideas on designing, managing and activating more inclusive places for women, girls and gender diverse people.
• NSW Safer Cities Survey Report (PDF, 8.42 MB): Perceptions of safety in public spaces and transport hubs: Community insights on perceptions of safety of people across NSW when going about their day-to-day travel. 
• Impact Report: Activating Streets and Centres across NSW (PDF, 7.39 MB) provides an overview of the outcomes of the programs delivered on the ground. The purpose is to highlight the impacts generated with councils and communities across NSW through these initiatives.
• Impact Report Appendix A: List of Funded Projects (PDF, 2.25 MB) provides detailed data for each program outlined in the ‘Impact Report: Activating Streets and Centres across NSW’ including an overview of each individual project delivered under each initiative.
• Places to Love case study: 
  • Blacktown City Council (PDF, 11.83 MB): Creating vibrancy across the Blacktown CBD through temporary and semi-permanent activations
  • City of Sydney George Street demonstration project (PDF, 17.84 MB): Trial to help transform a street into one of the world’s great boulevards
  • City of Wagga Wagga (PDF, 4.37 MB): Revitalising the city to support local business recovery and the night-time economy
  • Liverpool City Council (PDF, 3.37 MB): Transforming a vehicle serviceway into a place for people
  • Penrith City Council (PDF, 3.69 MB): Activating the community’s vision for Kingswood
  • Burwood Council (PDF, 3.73 MB): A vibrant new linear plaza connecting Burwood Library and Community Hub
• Public Spaces: Streets as Shared Spaces Engagement Report (PDF, 4.13 MB): A 2020 community survey revealing insights into engagement with public spaces during the beginning of COVID-19.    
• Public spaces during COVID-19 survey: adapting to the new normal (PDF, 3.6 MB): Refreshed community insights on the use and value of public spaces after COVID-19 restrictions had eased. 
• Streets as Shared Spaces supporting case studies (PDF, 3.5 MB): A collection of case studies from councils across NSW that demonstrate the benefits of shared streetscapes and street activation. 
• Your High Street support case studies (PDF, 811.61 KB): A selection of case studies that highlight the value of transforming high streets to become vibrant social and cultural hubs for the community. 

Past Guidance

• COVID Safe Public Spaces Guide case studies: (PDF, 3.92 MB) A collection of case studies demonstrating the different ways that councils and state government public space managers are working to support the community, helping us to stay active, connected, healthy and safe during and beyond the pandemic.
• Using behavioural insights to increase access to public libraries report: (PDF, 6.96 MB) An innovative partnership and report that presents the findings from a cross-government collaboration project conducted in 2021.