New Intercity Fleet
We are delivering a new, state-of-the-art fleet of intercity trains that will provide a new level of comfort and convenience for the thousands of customers who travel between Sydney and the Central Coast and Newcastle, the Blue Mountains, and the South Coast.
Improved accessibility, enhanced safety, improved comfort and modern features including:
- wider, more spacious two-by-two seating for extra room and comfort with arm rests, tray tables, and high seat backs
- charging ports for mobile devices, and dedicated spaces for luggage, prams and bicycles
- improved accessibility including wheelchair access and accessible toilets
- improved customer information through digital information screens and announcements, CCTV and help points, and modern heating, ventilation and air conditioning.
A new fleet of trains for long distance, intercity services from Sydney to the Central Coast, Newcastle, the Blue Mountains and the South Coast is on the way.
Safety, comfort and accessibility are the fleet’s priority.
To meet future increases in demand, the New Intercity Fleet will increase to a total of 554 carriages with the purchase of an extra 42 carriages.
Most of the new carriages will run on the South Coast Line to boost peak hour services from 8 carriage trains to 10 carriages.
The first New Intercity Fleet trains will arrive in late 2019 and enter service after a period of testing and commissioning.
Customer engagement and train design
The process for designing the interior of the New Intercity Fleet has included a range of engagement activities with customers.
A number of customer groups have been asked for feedback on the proposed designs, including vision, mobility, hearing and cognitive impaired groups, aged customers and those travelling with children, luggage and bicycles.
In 2018 a life-size model of the new train, built to replicate the train during the detailed design phase, has allowed staff and customers to gain a first-hand experience of the new train. The model has been used to conduct end-user stakeholder engagement to inform and refine the design of the new train.
For more information view the customer engagement and train design (PDF, 980.35 KB).
View the video of the customer engagement process.
Please contact us if you could like to join the project mailing list.
Call 1800 684 490
For urgent enquires or complaints regarding construction activities, please call our 24-hour line on 1800 775 465.