New Intercity Fleet
We are delivering a new, state-of-the-art fleet of intercity trains that will provide a new level of comfort and convenience for the thousands of customers who travel between Sydney and the Central Coast and Newcastle, the Blue Mountains, and the South Coast.
Improved accessibility, enhanced safety, improved comfort and modern features including:
- wider, more spacious two-by-two seating for extra room and comfort with arm rests, tray tables, and high seat backs
- charging ports for mobile devices, and dedicated spaces for luggage, prams and bicycles
- improved accessibility including dedicated space for wheelchairs and accessible toilets
- improved customer information through digital information screens and announcements, CCTV and help points, and modern heating, ventilation and air conditioning.
To meet future increases in demand, the New Intercity Fleet will increase to a total of 554 carriages with the purchase of an extra 42 carriages.
Most of the new carriages will run on the South Coast Line to boost peak hour services from 8 carriage trains to 10 carriages.
A new fleet of trains for long distance, intercity services from Sydney to the Central Coast, Newcastle, the Blue Mountains and the South Coast is on the way.
See the features of the new trains
The fly-through animation below provides a first-look inside the new trains, showing key customer features including spacious two-by-two seating, charging ports for mobile devices, improved accessibility, and improved customer information.
The animation is representative of the detailed design of the new train.
The first two 10-carriage trains of the New Intercity Fleet are now in Australia, following their arrival in Port Kembla in December 2019.
The new trains will now start a rigorous program of testing both within the Eveleigh facility and out on the rail network, to ensure they are compliant with all relevant standards and requirements.
All New Intercity Fleet trains will undergo static testing as soon as they arrive, followed by an extensive process including testing all of the mechanical, electrical and technology systems, and the interfaces with the rail network.
The remaining New Intercity Fleet trains will arrive progressively from early 2020. A timeline for the new fleet to enter service will be confirmed once the first trains have progressed through the early stages of testing on our network.
Customer engagement and train design
The process for designing the interior of the New Intercity Fleet has included a range of engagement activities with customers.
A number of customer groups have been asked for feedback on the proposed designs, including vision, mobility, hearing and cognitive impaired groups, aged customers and those travelling with children, luggage and bicycles.
In 2018 a life-size model of the new train, built to replicate the train during the detailed design phase, has allowed staff and customers to gain a first-hand experience of the new train. The model has been used to conduct end-user stakeholder engagement to inform and refine the design of the new train.
For more information view the customer engagement and train design (PDF, 980.35 KB).
View the video of the customer engagement process.
Independent Review of the New Intercity Fleet Operating Model
Transport for NSW commissioned an Independent Review of NSW TrainLink’s proposed method of operating the New Intercity Fleet. The independent review was commissioned to determine whether the proposed operating model is safe, how the model compares to current train fleet operating conditions for the guard and how this model compares with methods being used by other train operators internationally. The review found the new model is safer than the current train fleet operating conditions for guards.
For more information view the Independent Review of the New Intercity Fleet Operating Model - December 2019 (PDF, 1.2 MB)
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Call 1800 684 490
For urgent enquires or complaints regarding construction activities, please call our 24-hour line on 1800 775 465.