Transport Data Roadmap 2022 - 2025
The data roadmap shows the planned outcomes that Transport will deliver on from 2022 to 2025 as the value of data is increasingly unlocked for our customers, the community, our people and partners.
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Based on the visual roadmap above, we have divided the Transport Data Strategy Roadmap initiatives by horizons and into data priorities and data enablers.
Year 2022-2023 Build on Transport's strong foundation
Data priority outcomes
- Increase channels for customers to provide feedback and capture sentiment
- Increase availability of public insights through Data and Research page relaunch for Transport corporate website
- Leverage data to optimise multi-modal journeys through Active Transport and Mobility as a Service (MaaS) trials
- Data, modelling and forecasting to optimise and plan for operations and to use in rapid response crisis management
- Ongoing Artificial Intelligence trials in priority areas
Transport data enablers
- Establish Quantum Centre of Excellence and partnerships
- Leverage and expand partnerships across industry for reciprocal data exchange
- Joint local and state government data initiative pilots
- Establish Transport hub and spoke operating model and Communities of Practice
- Continued upgrade of legacy data systems, including geospatial
- Establish enterprise data governance with clear accountability and guidance on expectations
Year 2023-2024 Support and scale future state
Data priority outcomes
- Transport voice of customer program launched
- Moving towards single view of customer to support Mobility as a Service
- Publicly available Digital Twin with real time location of vehicles
- Holistic sustainability reporting covering compliance across environmental, energy and resources impact areas
- Transport interchange optimisation for improved connectivity and safety on multi-modal journeys
- Scaled use of data science, models and Artificial Intelligence in operations and planning-shift from reactive to predictive
Transport data enablers
- Conduct real world Quantum Technology proof of concepts
- Reciprocal data sharing partnerships expanded to Freight
- Systematic development of data capability for our people
- Expanded view of customer journeys and place making through first and last mile mobility data integration
- Data governance and management practices fully adopted across all areas of Transport
Year 2024-2025 Excellence in data innovation
Data priority outcomes
- Transport voice of the customer and community including feedback of changes to customers
- Real-time personalised insights for customers and community
- Data driven optimisation of energy and resource consumption for sustainable lifecycle decisions
- Use of modelled simulations for optimisation of outcomes through models and digital twin ecosystem
- Analytics and Artificial Intelligence use for predictive asset maintenance
Transport data enablers
- Scale Quantum Technology based on pilots
- Data exchange platforms supporting reciprocal and Transport Open Data
- Use of data embedded in processes across Transport
- Data valued as an asset through appropriate maintenance and investment
- Established partnerships expanding the ways we leverage the value of assets
- Relevant data and insights shared with appropriate safeguards in an automated way
