Bus changes at Transport

Reviewed

Project overview

Buses are an important part of the public transport system. Over 40% of passengers on the public transport network use buses to connect to other modes, such as rail, metro, light rail and ferries, to get to work, school or recreational activities.

The NSW Government wants to deliver a more equitable bus network to as many passengers as possible, getting you to and from where you want to go.

We continually monitor the network, looking for ways to improve your bus journey and to create a better-connected public transport experience. This includes additional services on key routes, more seats, timetable changes and route changes.

Latest news

Bus changes across the network

Transport for NSW will be changing how some buses operate across Sydney. 

Select an area below for more details. Page updated April 2025.

Learn more about bus changes at transportnsw.info

How we plan bus services 

What we consider 

We use a principles-based approach to service planning to help our decision making and to determine the optimal viable service for daily operations now and into the future.

We consider customer values and customer experience with a focus on direct, easy-to-use services and legible routes.

When we plan our bus services, we consider efficiency, connectivity, frequency, demand and capacity, simplicity and reliability.

From concept to implementation

Service planning consists of four stages:

Stage 1: Concept

  • Customer and stakeholder feedback 
  • Operator feedback 
  • Network response to major developments
  • Transport strategy
  • Government policy and commitments 

Stage 2: Service development

  • Service planning
  • Customer analysis 
  • Timetable analysis
  • Contract considerations
  • Operator collaboration

Stage 3: Service finalisation

  • Implementation planning – services and infrastructure 
  • Community engagement 
  • Operator scheduling 

Stage 4: Implementation 

  • Communications and marketing 
  • Transport and operator systems updates 
  • Monitoring and adjustments

 

Other projects

Current bus projects

Contact us

For more information check out our Frequently Asked Questions document above or contact Transport services.

The Bus Industry Taskforce has handed down further recommendations to deliver better bus services improving reliability and equity across the state.