Safe Accessible Transport program

Reviewed

Project overview

The Safe Accessible Transport program aims to make public transport safe, inclusive and easy to use for all passengers, especially people with disability, older people, people with prams or luggage and others who may be experiencing mobility problems.

In 2023-24 the NSW Government allocated $800.7m for the delivery and development of Transport Interchange accessibility upgrade projects, under the Safe Accessible Transport (SAT) program. The program combines the Transport Access Program (TAP) and the Commuter Car Park Program (CCP). This allocation is expected to be delivered by 2028-29.

As part of the 2025-26 State Budget a further $40 million was allocated to SAT for the upgrade to the Wentworth Park Light Rail stop.

The program will upgrade stations and wharves to better align with the Disability Standards for Accessible Public Transport (DSAPT), with the aim of improving amenity, access and safety, and recognising the important role these locations play in the communities they serve.

Location prioritisation

Transport for NSW determines the priority of upgrades using evidence-based criteria, including:

  • The needs and demographics of passengers who use the location
  • Whether important services such as hospitals or educational facilities are nearby
  • Current and future patronage
  • Cumulative impacts of other construction projects; and
  • The accessibility of other nearby transport interchanges and facilities.

The list of locations is regularly reviewed so the people of NSW can have confidence that projects are delivered where they are needed most.

Locations

Locations which have been funded for design and investigation work for accessibility upgrades as part of the Safe Accessible Transport program include:

LocationStatus
Canberra StationDesign and planning 
Coniston StationDesign and planning 
Cockle Creek Station Design and planning
Kempsey StationDesign and planning
Kendall StationDesign and planning
Kotara StationDesign and planning
Lawson StationDesign and planning
Macdonaldtown StationDesign and planning
Macksville StationDesign and planning
Mount Victoria StationDesign and planning
Nambucca Heads StationDesign and planning
Sawtell StationDesign and planning
Tascott StationDesign and planning
Urunga StationDesign and planning
Wingham StationDesign and planning
Woodford StationDesign and planning
Yass Junction StationDesign and planning

Locations which have been funded for delivery of accessibility upgrades as part of the Safe Accessible Transport program include:

LocationStatusEstimated project completion
Bardwell ParkIn deliveryLate 2026
Chester HillIn deliveryLate 2026
Greenwich Point WharfCompleteFebruary 2025
GriffithCompleteAugust 2025
LewishamDesign and planningLate 2027
Macquarie FieldsIn deliveryLate 2026
Moss ValeCompleteJuly 2025
QueanbeyanIn deliverySeptember 2025
South Mosman WharfCompleteFebruary 2025
TuggerahCompleteMid 2025


Definitions

Preliminary investigations means we are undertaking survey and geotechnical work to understand the site, and will soon be engaging with the community and key stakeholders to seek initial feedback on an indicative design.

Design and planning means through early stakeholder engagement and site investigations, we have developed a concept design, and are now engaging with the community to seek further feedback and planning for delivery of the project.

Planning assessment means planning approval documents are being assessed alongside formal feedback provided by the community and key stakeholders.

In delivery means the project has received delivery funding, a contract has been awarded, and the next stage of design and construction are underway to deliver upgrades.

Complete means construction is complete, and customers are able to enjoy the main benefits of the upgrade. There may be some residual finishing work at these locations. 

Why station accessibility upgrades are needed

Transport plays an an important role in providing equitable access to transport options while driving social and economic activity across the state. Accessible transport allows people with disabilities and their carers and families to fully participate in their communities in ways that suit their needs. A safe, equitable, and integrated transport network is essential for everyone in the state to travel safely and independently to work, appointments, holidays, events, and to visit friends and family.

Transport is committed to providing accessible services to all passengers, regardless of their accessibility needs, socio-economic circumstances, or location.

We are making public transport safer and more accessible by upgrading stations and wharves, installing more lifts, widening platforms, and improving signage and wayfinding. A key aim of the program is to enhance safety, especially for women, girls, and gender-diverse people, by improving lighting and surveillance at transport hubs. Modernising the network also helps bring older infrastructure in line with legislative requirements, making transport services easier to use for everyone.

Our commitment to equal access is supported by legislation.

The Commonwealth Disability Discrimination Act 1992 (DDA) aims to eliminate discrimination against people with disabilities in areas such as employment, services, and education. As a provider of public transport services, we are required to upgrade the network to remove discrimination in accessing public transport based on disability. The Disability Standards for Accessible Public Transport set out minimum accessibility requirements for public transport providers to ensure that people with disabilities have equivalent access to services.

The SAT program will contribute towards the NSW Government’s investment in addressing public transport stations, wharves and stops that do not currently meet the requirements of the Disability Standards for Accessible Public Transport 2002 (DSAPT).

A copy of the DSAPT can be accessed on the Commonwealth Attorney-General's Department website. Further information can also be found on the Australian Human Rights Commission website.

How are we tracking in NSW?

As of 20 August 2025, 72.73 per cent of Sydney Trains, Intercity, and Regional stations (or 264 of 363 train stations), and 78.95% of Sydney Harbour Ferries wharves are now independently accessible.

Transport continues to work towards, and remains committed to, improving accessibility outcomes for our passengers and meeting DSAPT compliance targets. While significant investment and work continues, Transport acknowledges the scheduled 2022 compliance target for infrastructure accessibility is yet to be completed in full. Transport is developing a strategy to manage the completion of DSAPT compliance requirements, which we recognise has been a complex challenge.

Historical station upgrades and commuter car parks

Station accessibility upgrades were historically delivered under the Transport Access Program. All projects delivered under this program are now complete. See the TAP 3 page for more information on upgrades delivered 2019 - 2024. See the Commuter car park program page for more information on car parks delivered under this program.

Other station accessibility upgrades underway

There are a number of station accessibility upgrades being delivered across the rail network under other programs to ensure Transport continues to work towards network wide accessibility. Sydney Metro have also delivered accessibility upgrades across various City & Southwest locations.

Community and stakeholder engagement

A key focus of the program is improved early and meaningful consultation with key user groups, resulting in better outcomes for our passengers, including people with disability, the elderly, parents and carers with prams, women and children, and the wider community.

In each location, Transport will engage with the following key stakeholder groups as well as the wider community to help plan and design the projects around the communities they serve.

These groups include:

  • Local people with disability, as well as members and networks of Transport’s Accessible Transport Advisory Committee (ATAC)
  • Aboriginal and Torres Strait Islander people; and
  • Women and gender diverse people from the local community.

Contact us / Tell us what you think

For further information about the Safe Accessible Transport program, or to subscribe to a project distribution list, please contact us:

Email: projects@transport.nsw.gov.au

Phone: 
1800 684 490