Greater Sydney technology programs

In addition to State-wide technology programs, customers in the Greater Sydney metropolitan area will benefit from a major uplift in all areas of technology, particularly for public transport and freight activity.

We will integrate Opal Connect payment with our Park&Ride commuter car parks and will investigate ways to book parking spaces to make it easier for customers to connect to public transport services. We will also install electric vehicle charging points in more commuter car parks to help customers recharge their vehicles while parked and to support uptake of electric vehicles and cleaner, quieter and healthier communities.

We will provide contactless methods for customers with disability to pay for public transport services, using hands-free technology such as RFID tags to make travel much easier.

We will upgrade critical system technologies for road and rail network operations to help optimise public transport and freight services and balance demand with dynamic prioritisation for faster, more reliable journey times. We will also trial priority for heavy freight vehicles at traffic signals on primary freight corridors to support efficient freight deliveries and better access to ports and intermodal facilities.

We will support smart places in Western Sydney with a digital smart kerbs pilot that gathers sensor data on kerb usage by different groups. This data will inform decisions on where and when kerb space could be used differently to provide better access. We will also expand compliance monitoring of taxi ranks to ensure they are used legally and safely.

Transport will deliver and investigate the following programs for customers in Greater Sydney:

Key to priority alignment

Mobility as a Service	Connected and automated vehicles	Zero emissions vehicles
Regional mobility	Freight efficiency	Sensors and intelligent systems

Ref	Greater Sydney technology programs	Priority alignment
We will deliver
T029	Park&Ride with Opal Connect Park&Ride commuter parking via Opal Connect, for frictionless entry and exit of commuter car parks using number plate recognition.
T030	Electric vehicle charging points in commuter car parks Installing charging points in dedicated spaces in commuter car parks at key stations, to help commuters charge their vehicles while they use public transport.
T031	Seamless access for people with disability Using contactless technology to provide people with disability with hands-free access to the public transport network.
T032	Transport Management Centre systems development program Continuous improvement of systems used to manage congestion and incidents across Greater Sydney. This will reduce the severity of disruption caused by incidents and enable operations to provide timely and accurate travel advice to the public.
T033	Digital Systems program Replacing current signalling and train control technology with modern, internationally proven, intelligent systems, to help improve reliability, increase capacity and enhance customer experience on Sydney's railways. Completing the initial rollout and seeking to extend to the entire Sydney rail network.
T034	Multimodal Operations Integration Integration of systems and processes used by our road and rail operations centres to plan for and manage day of operations, to enable a more coordinated approach to managing the transport network.
T035	Sydney Coordinated Adaptive Traffic System (SCATS) rebuild Enhancements to the SCATS traffic management system and uplift in roadside intelligence and devices, to better model traffic demand, prepare for connected autonomous vehicles and provide digital reporting and data API services.
T036	Intelligent Congestion Management Program A world-leading, multi-modal transport management system that will enable our operations centres to make faster, more informed decisions about how to improve customer journey reliability and reduce the cost of congestion.
T037	Digital Smart Kerbs Pilot A smart places pilot with a digital inventory of kerb space allocation and usage in Western Parkland City that uses sensors to measure multimodal kerb usage in real-time to inform kerb management decisions.
T038	Taxi Rank Compliance Stage 2 edge computing trial to monitor compliance of rank and hail taxi passenger service providers.
T039	Transport Contract Operational and Performance Systems Updating of bus operator contract management systems for bus operations to improve customer information, day of operations processes and performance management.
We will also investigate
T040	Replacement bus services program Adding real-time tracking and customer payment and information services to non-Opal replacement buses to improve customer and operators experience during disruptions and save operational expenses.
T041	Drone capability for roads and virtual variable messaging system To monitor traffic congestion and crowd numbers in real-time using drones. This will enable operations centres to provide timely and accurate travel advice to the public using variable messaging signs.
T042	Connecting emergency vehicles to traffic management systems Using traffic management software to prioritise emergency vehicles (such as ambulances) on the road network to improve response times to emergency incidents
T043	Technology Enabled Workforce (Train Crew) Enable Sydney Trains’ frontline crew to receive up-to-date information about service performance, network disruptions, and workforce planning via mobile devices to allow crew to spend more time carrying out customer facing activities, such as proactively identifying where and when to assist customers with reduced mobility.
T044	Cycleway Usage Metrics Install technology to measure and analyse how customers use cycleways to improve operation of active transport routes in Greater Sydney. This data will also inform the planning and design of new routes, including integration of walking and cycling into all new transport infrastructure.
T045	Cybersecurity Uplift Upgrades to cybersecurity protections for public transport systems and enhancing our responsiveness to threats or attacks, which will strengthen our ability to provide safe services and minimise disruption.
T046	Smart Motorways Installing road sensors, smart traffic cameras, ramp signals, and overhead gantries along motorway corridors to better manage traffic, improve incident response times, move more people and support the development of a CAV-ready road network.
T047	Quantum computing applications Research and testing with an Australian based start-up to identify transport applications for quantum computing such as dynamic scheduling.